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By Miles
Pay-by-mile car insurance
- 21-100 employees
- Fintech
- B2C
- Cars
- Transport
- Insurance
- Hammersmith, London, UK
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Company mission
To give people fairer car insurance.
Our take
Over the past decade, the car insurance industry has seen limited innovation, with little change to the traditional model. However, By Miles aims to make a transformative shift in this sector by providing a more customer-centric and flexible approach to car insurance. While Cuvva introduced the concept of short-term car insurance, By Miles has gone a step further to cater to the millions of individuals who drive less than the average driver, offering a tailored and cost-effective solution.
By Miles approach not only offers flexibility in policy durations but also focuses on enhancing the overall customer experience. In an industry typically driven by price competition, By Miles stands out by placing a strong emphasis on customer service and ensuring that every interaction with the company is a positive one. The company is reshaping the perception of insurance, making it more about the quality of the experience rather than just the cost of the policy.
The company's product is designed to meet the specific needs of those who drive infrequently, ensuring they receive fair and cost-effective coverage. Moreover, the company's emphasis on a superior customer experience represents a significant departure from traditional insurance practices, making it sta standout player in the industry. This combination of flexibility and focus on customer satisfaction sets By Miles on a path to redefine how we perceive and engage with car insurance.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Our people work from wherever works best for them. We have office space in central London - but if you prefer to work from home, you could be in Cornwall, Cardiff, Carlisle, or anywhere else in the UK (it doesn’t even have to begin with ‘C’). All you need is your talent and a stable internet connection.
- We offer an allowance to help get your workspace set up.
- We understand 9-5 isn’t for everyone, and are always willing to talk about flexible or condensed hours, part-time work and job share opportunities.
- Life’s short and the world is wide. After 3 years at By Miles, you’ll be able to take a sabbatical and put time towards anything you like knowing your role is waiting for you.
- We offer enhanced parental leave policies, regardless of gender. Primary Caregiver Leave, Secondary Caregiver Leave, Adoption Leave, Parental Leave and Shared Parental Leave.
- Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.
- You’ll get 26 days of annual leave a year (plus bank holidays on top).
- Flexible benefits through Thanks Ben worth £62 a month. This can be put towards anything you feel will increase your wellbeing (and, no, it definitely doesn’t have to be a gym membership).
- A personal development budget of £150 a year that you can put towards any learning materials or training that will help you move forward.
- Access to coaching from our incredible in-house coach, Helen McMillan.
- Access to on-demand mental health support through Spill.
Company values
- Respect: We challenge with kindness, making sure everyone feels safe, included, and bale to turn up as their whole self. In short, we support each other
- Fairness: We own up, we don't blame. We're humble enough to take feedback on board, and respectful enough to give it. The next big idea could come from anywhere, so everyone's opinion matters
- Growth: We take time to learn so that we can improve ourselves, our colleagues, and our products. We're not afraid to make mistakes if it gives u the opportunity to grow
- Efficiency: We consider before we start, whether that's ironing out details to save confusion down the line, or getting help from others. We make decisions using data, not opinions, and we use our time wisely, always staying focused on the end goal
- Ambition: We're clear in our vision. We're happy to challenge the status quo if it will help us make it a reality. Ultimately, we know that by following the first 43 virtues, ambition will take care of itself
Funding (last 2 of 4 rounds)
May 2020
$19.1m
SERIES B
Feb 2019
$6.4m
SERIES A
Total funding: $27.2m
This company has top investors
Leadership
James Blackham
(CEO)They have 16 years of experience in the banking industry. Formerly a Managing Director at Goldman Sachs.
Diversity, Equity & Inclusion at By Miles
- Our mission is to make employment fairer
- We don’t just say we’re inclusive and diverse, we actively put it into practice. It’s an ongoing commitment that we’re always looking to improve on
- We promote equity, inclusion and diversity in the workplace, always striving to do better and make our actions meet our intentions
- We want to ensure that every individual has a voice, feels part of our community, and has the freedom to be themselves, whilst being given the support they need
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