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Capsule's mission is to help businesses stay organized, know more about their customers, build strong relationships, and to make the most of sales opportunities, all while minimizing user input through its CRM platform.
Maintaining strong customer relationships is essential for optimizing sales as a business, but doing so can be complicated. Sales teams must organize customer information and track sales conversations to provide personalized sales experiences, and whilst CRM platforms help do this, their fragmented nature makes it difficult to integrate with any existing sales software.
Capsule provides an online CRM platform that helps businesses to organize, track and deliver personal sales conversations, in addition to accessing actionable data-driven sales insights. The platform integrates directly with many other applications that businesses use alongside their CRM, such as invoicing and accounting systems, help desk platforms, and marketing tools.
Whilst it is undeniable that the company will face great competition from the many other CRMs on the market, Capsule shows great potential to stand out due to its all-in-one approach to sales features, providing everything from fundamental CRM features such as contact management tools to advanced sales analytics. The platform's integrated approach to sales software strengthens the company’s selling point, preventing users from experiencing friction when using a CRM platform.
Freddie
Company Specialist at Welcome to the Jungle
Duncan Stockdill
(Co-founder & CEO)Principal Consultant for Tacit Group from 1996 to 2005. Experience as Head of Product for Bravura Solutions.
Phillip Haines
(Co-founder)Lead Analyst for Tacit Group UK from 2001 to 2005. Experience as Application Consultant for Bravura Solutions.