Chattermill
Customer experience intelligence platform
- 21-100 employees
- B2B
- Artificial Intelligence
- Internal tools
- Analytics
- Customer service
- Machine Learning
- SaaS
- Spitalfields, London, UK
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Company mission
To drive experience-led growth, for every business it works with.
8% employee growth in 12 months
Our take
Chattermill wants to change the way the world's biggest businesses think about their Customer Experience (CX). The company strongly believes that there shouldn't be a one-size fits all approach to CX, so it delivers an AI-powered CX intelligence platform that provides in-depth insights to each client to empower them to supercharge their unique customer interactions.
Customer Experience is quickly becoming the leading indicator of a company's success, and Chattermill is unlocking this potential for some of the most well-known brands. It serves the likes of Uber, Booking.com, H&M, Santander and J.P. Morgan, supporting these companies to deliver enhanced experiences for their customers, and hence drive better business performance.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- The ability to share in the company’s success through stock options
- An annual learning & development budget
- Monthly Health & Wellness budget, increasing with length of service
- 25 days holiday in addition to public holidays
- Get an extra day for every year you’re with us!
- Take Your Birthday off!
- Paid sick leave
- Enhanced family leave
- WFH Equipment (let us know what you need, and we’ll get it for you!)
- Flexible working in a choice first environment - we trust the way you want to work.
- Plenty of fun socials planned by our great colleagues
- Annual Chattermill summits plus regular socials throughout the year
- Free yoga classes and more
- Work from home allowance (refreshes every two years)
- Fertility leave
- Fantastic progression opportunities
- Neonatal leave
Funding (last 2 of 4 rounds)
Dec 2022
$26m
SERIES B
May 2022
$3.3m
EARLY VC
Total funding: $41.8m
Leadership
Dmitry Isupov
(Co-Founder)Previously worked in Market Research building technology for a couple of years
Mikhail Dubov
(CEO & Co-Founder)Studied Economics at University of Cambridge. Previously worked as a banker at Citi for 3 years and as a software engineer for AlphaSights