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Chattermill
Artificial intelligence for customer experience
- 21-100 employees
- B2B
- Artificial Intelligence
- Internal tools
- Analytics
- Machine Learning
- SaaS
- Spitalfields, London, UK
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Company mission
To use deep learning and Artificial Intelligence to bring detailed insight about customer trends to every company in a matter of seconds, such that every firm, big or small, can make decisions with their customers in mind.
8% employee growth in 12 months
Our take
Chattermill want to change the way the world's biggest companies think about their Customer Experience. The company strongly believe there is not a one-size fits all Customer Experience. Its approach is different in its surgical focus on aspects of the Customer Experience relevant to each client.
Using cutting-edge Artificial Intelligence, the company has been able to give groundbreaking insight to its clients that has helped transform how they interact with their customers.
Customer Experience is quickly becoming the leading indicator of a company's success and Chattermill is unlocking this potential for some of the most well-known brands. Some of the world's most recognisable companies including; Uber, Skyscanner, Transferwise, Deliveroo, JustEat, HelloFresh and H&M all use Chattermill to drive better experiences for their customers leading to better performance as a business.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- The ability to share in the company’s success through stock options
- An annual learning & development budget
- Monthly Health & Wellness budget, increasing with length of service
- 25 days holiday in addition to public holidays
- Get an extra day for every year you’re with us!
- Take Your Birthday off!
- Paid sick leave
- Enhanced family leave
- WFH Equipment (let us know what you need, and we’ll get it for you!)
- Flexible working in a choice first environment - we trust the way you want to work.
- Plenty of fun socials planned by our great colleagues
- Annual Chattermill summits plus regular socials throughout the year
- Free yoga classes and more
- Work from home allowance (refreshes every two years)
- Fertility leave
- Fantastic progression opportunities
- Neonatal leave
Company values
- We share a passion for growth & progress
- We are obsessed with experience
- We act as responsible owners
- We believe in the power of trust and openness
- We set our ambitions high but stay humble
- We believe the right team is the key to success
Funding (last 2 of 4 rounds)
Dec 2022
$26m
SERIES B
May 2022
$3.3m
EARLY VC
Total funding: $41.8m
This company has top investors
Leadership
Dmitry Isupov
(Co-Founder)Previously worked in Market Research building technology for a couple of years
Mikhail Dubov
(Co-Founder & CEO)Studied Economics at University of Cambridge. Previously worked as a banker at Citi for 3 years and as a software engineer for AlphaSights
People progressing
Joined as Finance Administrator, promoted to Financial Controller after 7 months. They have since been promoted to Data Engineering Operations Analyst.
Joined as Data Operations Analyst, promoted to Data Scientist after 16 months, then Senior Data Scientist, and they are now Lead Data Scientist.
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Endorsements
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Opportunities to learn (1)
Nice people (1)
People of all backgrounds are welcomed (1)
There's a real family atmosphere! There's no one who wouldn't be thrilled to have a coffee with you (whether it's on Zoom or in-person) to get to know you and help wherever they can.
People, HR, Recruitment
Nice people
Feb 2021
There's a yearly budget for L&D, a progression framework, and events like breakfast and learns that happen regularly. Learning and a growth mindset are hugely encouraged from the top down. There are lots of opportunities to get involved in new projects and initiatives where you can stretch your capabilities and take on new challenges.
People, HR, Recruitment
Opportunities to learn
Feb 2021
There's a real mix of nationalities, religions, gender and orientations - the team have been focusing a lot on diversity and we have events like discussions around LGBTQ+ history
People, HR, Recruitment
People of all backgrounds are welcomed
Feb 2021