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Chord

API-first, data-led commerce platform

Chord logo
21-100 employees
  • B2B
  • Customer service
  • SaaS
  • API
  • Data Analysis
  • eCommerce
Union Square, New York, NY

Company mission

Chord's mission is to make brilliant commerce accessible to more people.

Our take

Chord is aiming to become the "Stripe for headless commerce" – an increasingly popular eCommerce architecture in which companies purchase back end infrastructure that’s separated from the front end (head) experience.

The startup, previously known as Arfa, was founded by a pair of former executives from hugely successful D2C beauty products brand Glossier, and has made a strong start since launching in 2019, gaining some high profile customers like August, Caraway, and Another Tomorrow.

Where Chord sees itself as different from most headless commerce platforms is the depth of its customer data infrastructure. It offers a single analytical and visualization layer from data gathered across the entire platform – something that the company has been able to double down on since acquiring eCommerce data startup Yaguara in 2021.

In 2023, the company secured an extension to its Series A funding, that will enable it to expand its data capabilities and support the product’s availability to larger customers. Interestingly, though Chord may have been expected to go for a classic Series B, it has been open in admitting it "wasn't quite there yet", but pursued funding nonetheless to capitalize on the good traction it was experiencing.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • 100% Employee Medical Benefits coverage; 65% dependant coverage
  • Flexible, uncapped PTO
  • Onboarding set-up; standard laptop, display, keyboard, webcam, and mouse provided
  • Annual work from home stipend
  • In-person events throughout the year
  • Generous Parental Leave
  • Proudly remote-first company, distributed across North America
  • Equity

Company values

  • Behave as if we're the customer
  • Have a rising tide mindset
  • Understand with data and generosity of spirit

Funding (last 2 of 4 rounds)

Jan 2023

$15m

SERIES A

Mar 2021

$18m

SERIES A

Total funding: $51m

This company has top investors

Leadership

Co-founded and led web design company Dynamo from 2000 - 2017, then joined beauty products company Glossier as Vice President of Engineering, then CTO. Co-founded Montreal-based last-minute reservation platform DINR.