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CipherHealth
Communication platform for medical patients
- 101-200 employees
- Healthcare
- B2B
- SaaS
- MedTech
- Midtown South, New York, NY
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Company mission
To meaningfully connect with your patients to deliver more personal, intelligent and timely care at scale.
Our take
Healthcare shouldn’t be hard. CipherHealth’s aim is to ensure it isn’t, providing a multipurpose platform that connects patients, providers and caregivers in a simplified and personal way.
What impresses about CipherHealth is the level of personalization in their automated services. The platform can be used for organising patient meetings and acquiring and storing procedure screening data. But as well as this, appointments and reminders are sent to patients via CipherHealth’s chatbot, which can text in a range of languages with capacity for scripts individualized for each patient rather than standardized messages.
With over 500 hospitals using the software in 46 states, it's a significant portion of the market CipherHealth have cornered. And its prominence doesn’t seem set to falter any time soon.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Weekly Lunch & Learns and robust onboarding / training programs
- Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
- Yearly donations to organizations that contribute to a more equitable world
- Discretionary PTO + 13 paid holidays
- HSA/FSA plans
- Short and Long-Term Disability
- Life and Personal Accident Insurance
- Retirement: 401(k) at three months of employment — with a match upon enrollment!
- $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
- Weekly virtual yoga classes
- Employee Assistance Program (EAP)
- Adoption Assistance
- CARE2 Values
- Parenthood: Competitive paid parental leave and flexible return to work policy
- Generous Employee Referral Program - earn cash for each employee referral that is hired
- Yearly Cipher-versary stipend
- Ci-Phives - receive public kudos and gift cards from peers and managers
- Bi-Weekly All Hands Meetings
- $30/employee monthly “Fundowment” for team bonding events
- Employee Resource Groups such as Rainbow Room and BIPOC Group
- Remote-first team: $50 per month reimbursement in your check for WFH expenses
- You’ll receive a new Macbook laptop, other hardware, and company swag upon hire
Company values
- Agile: We pay attention to industry trends and listen to the market to identify and go after opportunities while exhibiting good discipline
- Resourceful: We seek to address opportunities and solve problems creatively with all of the resources we have at our disposal
- Engaged & Empowered: We commit to always be present, communicate freely and listen openly to one another, be accountable and take responsible action when the situation requires it
- Collaborative: We believe in deep collaboration and exchange of ideas across our teams and our partners to innovate and stay ahead of the curve
Funding (last 2 of 4 rounds)
Jun 2022
$55.5m
SERIES C
May 2021
$38m
SERIES B
Total funding: $113.5m
Leadership
Randy Cheung
(Executive Chairman)Prior to CipherHealth, they worked as a Consultant at Empath Consulting and as a Senior Sales Rep at Abbot Laboratories. They also worked in Business Development at Lifewood and MDLand.