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Demand.io's mission is to create innovative shopping experiences that make e-commerce work better for shoppers, sellers and creators.
Providing a smooth user experience (UX) is essential for an e-Commerce business to retain its customers, but this can be difficult to do without having access to the right data. Whilst price comparisons and Q&As are usually provided by the store, it is undeniable that first-party data from other customers contribute most to the UX.
Demand.io develops decentralized platforms for the crowdsourcing of eCommerce data, providing separate software products for coupon codes, reviews, Q&As, price comparisons, and creator offers. By crowdsourcing its data from community edits, the company claims that it adds organic value, removes frictions from the UX, increases customer satisfaction, and improves the chance of them returning.
Whilst some startups already offer tools to improve customer retention and UX, existing solutions generally tackle a single data point such as coupon codes or price comparisons, whereas demand.io provides an all-in-one solution. Furthermore, the company has taken a unique take by focussing on providing crowdsourced data, ensuring the UX is as organic and unbiased as possible.
Steph
Company Specialist at Welcome to the Jungle
Michael Quoc
(CEO)Experience as Senior Product Manager for Yahoo! Inc. from 2002 to 2006 and as Director of New Products from 2006 to 2008.
Sean Gartland
(Head of Product)Head of Product at Demand.io, building the future of ecommerce through apps powered by community. We incubate, scale and shopping apps that help consumers find and acquire the things they'll love.
Brian Stanback
(Principal Engineer)A software engineer with a passion for building highly interactive web applications. I have over 15 years of experience as a web developer, software architect, and database engineer.
Jimmy Doheny
(Director of Revenue Operations)Revenue operations & partnerships at Demand.io, a demand platform for digitally-native brands.