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To radically change the veterinary industry to create a patient-focused experience and data-driven preventive care.
34% female employees
106% employee growth in 12 months
The ‘pandemic puppy’ period accelerated the growth of an already upward trend in US pet ownership This means vet visits are on the up too, with bottlenecks, overburdening, and understaffing all common at veterinary practices and animal hospitals. Just like with healthcare, this has led to a number of startups emerging to automate and streamline petcare services with practice management software - and one of them is Digitail.
It offers a fairly standard spread of practice software features, including inventory management, online booking, and smart record keeping. Competitors like Hippo Manager are perhaps more comprehensive in this regard, and better established. But what many lack, and what Digitail may prove especially astute in offering, is a client engagement app.
You have a couple of competitors like Rhapsody and VitusVet doing this too, and the play is smart. Millennials account for nearly 40% of the growing number of pet owners in the US, which means that the nature of customer service in the animal care industry is changing. Younger owners are more likely to expect mobile, app-based interaction, and practices may well then favor management software that bundles in this capability.
Steph
Company Specialist at Welcome to the Jungle
Jan 2023
$11m
SERIES A
Mar 2021
$2.5m
SEED
This company has top investors
Ruxandra Pui
(CPO)A computer science graduate who went on to work in IT for Proctor & Gamble, and then in project management and UX design with itGambit.
Sebastian Gabor
(CEO)A serial founder, whose past companies include CocoManda, Colegu, Gambit IT, and Code for Romania. Also worked as a product manager for Clever Taxi.