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Feedback Loop

Agile research consumer feedback platform

Feedback Loop logo
21-100 employees
  • B2B
  • Enterprise
  • Analytics
  • Market research
  • SaaS
  • Product Management
SoHo, New York, NY

Company mission

To help companies thrive by learning faster and innovating smarter.

-22% employee growth in 12 months

Our take

Market research is essential for companies to understand their customers and competitors. The process can also be time-consuming and complicated. Feedback Loop is a technology-driven SaaS platform that helps alleviate the pain points associated with this.

It does this by allowing product and marketing teams to gather consumer feedback quickly without the need for a research team. Feedback Loop also automates the process of gathering consumer feedback and transforms it into actionable insights. They have seen success, and work with Fortune 500 companies including Farmers Insurance, Humana, and Uber.

Feedback Loop were recently acquired by Disqo, a customer experience platform, which will fuel the ambitious growth plans for both companies. Led by Rob Holland, a marketing technology industry veteran, the company is in stable hands with a wealth of new features, such as the addition of new agile customer feedback and analytics capabilities.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Competitive salary and healthcare benefits
  • Stock option plan
  • Unlimited time off and flexible work schedule
  • Competitive paid parental leave
  • Autonomy and room to grow as a professional
  • Commuter benefits and fitness discounts
  • Access to over 30k in learning and development trainings

Company values

  • We Embrace Agility
  • We Are Accountable
  • We Build Trust
  • We Work Together
  • We Keep Growing

Funding (last 2 of 5 rounds)

Mar 2021

$14m

SERIES A

Feb 2020

$7.2m

SERIES A

Total funding: $35.9m

Leadership

Rob Holland

(EVP & GM)

Previously the CEO at Feedback Loop. Also held other senior leadership roles as GM at Oracle and COO at Bluecore.