Felloh

Payment Operations For Travel Companies

Felloh logo
1-20 employees
  • B2B
  • Travel
  • Payments
Fully remote - quarterly in-person meet ups are usually in London

Company mission

To use their payments processing platform to create positive social change.

Our take

Travel companies are required by the Package Travel Regulations to protect customer payments. Merchant acquirers, who process card payments for the travel merchants, are obliged by the card schemes (Visa & MC) to refund the customer in case of failure of the merchant to fulfill the booking. The regulations require insurance, bonds or trust accounts to cover this risk and merchant acquirers pass on their risk in the form of higher processing fees to the merchants. Prior to felloh! data has not been available or poor quality with little visibility on the actual risks and where protection overlaps, so pricing is made blind.

Felloh! monitor the status of all payments in and out of the travel industry ecosystem. The company integrates with the merchant acquirers, travel merchants booking systems and provide ‘bank’ accounts to manage all payments in and out, eliminating guesswork and allowing accurate mitigation of the risk at lower cost.

This is popular amongst merchant acquirers, as they turn travel from high risk to low risk. As well as this, Felloh! help travel companies better manage compliance, payments, reconciliation and cash flow.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible working. We are 100% remote and we measure outcomes not adherence to schedules
  • 25 days of paid time off per year plus public holidays
  • Private health and dental insurance
  • £500 working from home budget
  • A brand new MacBook (or whatever equipment you need)
  • Budget for books and other resources you need, and we encourage you to find conferences or other ways to develop

Leadership

Previously Marketing Manager at Marshall Cavendish, Commerical Director and co-founder at Chillisauce for 11 years, and CEO at Carsift for 5 years.