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Futr

AI chatbots for customer service

Futr logo
1-20 employees
  • B2B
  • Artificial Intelligence
  • Customer service
  • Machine Learning
  • SaaS
  • Automation
London, UK

Company mission

Futr's mission is to deliver superpowers to support teams everywhere.

Our take

Futr help organisations serve their audiences or customers with 24/7 support by providing out of hours, self-serve chatbots. Their live chat agents are multilingual and available via a SaaS platform or API service.

They are focused on providing support to critical services such as councils and non-for-profit organisations who are often hampered by legacy technology.

The company’s services proved particularly popular during the COVID-19 pandemic as organisations dealt with much higher levels of customer questions than normal. During the height of the pandemic, Futr provided its service free of charge to the public sector.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Hybrid working with central London fully stocked office
  • Laptop & phone
  • An invitation to participate in Futr's EMI share option scheme
  • Company Pension scheme

Company values

  • Loyalty
  • Optimism
  • Inclusion
  • Trust
  • Will to win

Funding (2 rounds)

Apr 2022

$2.7m

SEED

Jul 2019

$3.1m

SEED

Total funding: $5.8m

Leadership

Co-founder of wealth management platform Accordia, experience in management positions at tech companies including Fintecho and iNBOiIQA.

Background in data architecture and software development at companies including Re.fresch, Quantumblack and the UK National Audit Office.

Endorsements

All

My opinions are valued (2)

Career progression (1)

Autonomy (1)

People of all backgrounds are welcomed (1)

Strong leadership (1)

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