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Helpjuice
Customer support tools
- 1-20 employees
- B2B
- Internal tools
- Communication
- Customer service
- SaaS
- Downtown Miami, Miami, FL
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Company mission
To be the #1 knowledge base software in the world by creating and delivering software that changes people’s lives.
Our take
Customer support is vital to any business, but offering great customer support can be very difficult, especially at scale. Helpjuice is setting out to solve this problem for large businesses.
Helpjuice offers knowledge base software in order to improve enterprises' collaboration and customer support. It sets itself apart from rival solutions thanks to its ease-of-use, which has allowed it to onboard big-name clients such as Amazon, Hertz and Virgin.
Helpjuice's impressive client list is evidence of its good health, as well as its broad market appeal. Investing further in its product and outreach will allow the company to consolidate its lead.
Steph
Company Specialist at Welcome to the Jungle
Company values
- Integrity: We believe in integrity as a company, and will never, ever, for no matter what price let something getaway in that. What is right is right, what is wrong is wrong.
- Customers First: We treat our customers as long-term partners and put their needs ahead of our own. We listen to them more than anyone else
- We hire “A Players” and expect a lot from them. We believe our number one asset is our people. We focus on the solution, not the problem.
- Respect: We respect each other, even when a difference of opinion is shown, regardless of position or seniority in the company.
- We hire “A Players” and expect a lot from them. We believe our number one asset is our people. We focus on the solution, not the problem
- Smart and Gets Things Done
- We hire “A Players” and expect a lot from them. We believe our number one asset is our people. We focus on the solution, not the problem
- Simplify, simplify, Simplify: We do more with less. We stay focused on our goals. We choose simplicity over complexity.
- We hire “A Players” and expect a lot from them. We believe our number one asset is our people. We focus on the solution, not the problem
Leadership
Emil Hajric
(CEO)Founded Helpjuice in 2011. Author of "Knowledge Management: A Theoretical & Practical Guide".