Humankind

Conversational Commerce platfrom

Humankind logo
1-20 employees
  • B2B
  • Enterprise
  • Marketing
  • SaaS
  • Community
  • eCommerce
  • Sales
Sunset Park, Santa Monica, CA

Company mission

To build a platform for retailers that embraces Conversational Commerce, democratizes the concierge experience for online shoppers, connects people with real product experts, and delights customers across their entire buying journey.

Our take

E-commerce today is completely do-it-yourself. But when you’re shopping in certain categories or for specific use cases, you can be completely under-qualified or might just not have the energy to research everything you need to know before buying the product.

Moreover, in an era of soulless bots and AI 86% of users want to shop with a real human.

Humankind is the first Conversational Commerce SaaS platform that allows any brands/retailers/services to layer in 1:1 personalized, human-led selling experiences by SMS at scale. By meeting consumers where they are - humans with humans - brands dramatically increase their sales.

The startup has impressive momentum, already booking work with the likes of Unilever. Recent raises in capital will be deployed to capitalise on all this demand and accelerate growth.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Health benefits (health, dental, vision) for team members based in the United States
  • PTO and company holidays
  • Flexible work schedule
  • Continuous learning in a cutting edge tech stack and infrastructure

Funding (2 rounds)

Sep 2022

$4.2m

SEED

Feb 2022

$1.8m

SEED

$6m

Total funding

Leadership

Worked in e-commerce for over two decades (or since around its inception). Held senior roles at Target as well as launching their own venture-backed, new Conversational Commerce beauty brand, Beauty by Design.