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Humankind

Conversational Commerce platfrom

Humankind logo
1-20 employees
  • B2B
  • Enterprise
  • Marketing
  • SaaS
  • Community
  • eCommerce
  • Sales
Sunset Park, Santa Monica, CA

Company mission

To build a platform for retailers that embraces Conversational Commerce, democratizes the concierge experience for online shoppers, connects people with real product experts, and delights customers across their entire buying journey.

Our take

E-commerce today is completely do-it-yourself. But when you’re shopping in certain categories or for specific use cases, you can be completely under-qualified or might just not have the energy to research everything you need to know before buying the product.

Moreover, in an era of soulless bots and AI 86% of users want to shop with a real human.

Humankind is the first Conversational Commerce SaaS platform that allows any brands/retailers/services to layer in 1:1 personalized, human-led selling experiences by SMS at scale. By meeting consumers where they are - humans with humans - brands dramatically increase their sales.

The startup has impressive momentum, already booking work with the likes of Unilever. Recent raises in capital will be deployed to capitalise on all this demand and accelerate growth.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Health benefits (health, dental, vision) for team members based in the United States
  • PTO and company holidays
  • Flexible work schedule
  • Continuous learning in a cutting edge tech stack and infrastructure

Company values

  • No Bullies Allowed | Be nice, all the time. Be respectful. Be a team player
  • Disagree and Commit | While we encourage healthy debates, we also have to make hard decisions and move on. Once those decisions are made, we all need to get 100% behind them and support them to the fullest
  • Leave Politics at the Door | As an extension of Disagree and Commit, we do not tolerate office politics, taking sides, creating disharmony. Period
  • You Get Paid for Your Opinions | We want people with perspectives and experience. No matter what level you are in the organization, we want you to have a voice and we want to hear it
  • Healthy Debates are Encouraged | We’re a startup. In order to build the best product and company possible, we encourage healthy debates, disagreements, and pressure-testing our thoughts. We strongly encourage exploring novel and contrarian ideas

Funding (2 rounds)

Sep 2022

$4.2m

SEED

Feb 2022

$1.8m

SEED

Total funding: $6m

Leadership

Worked in e-commerce for over two decades (or since around its inception). Held senior roles at Target as well as launching their own venture-backed, new Conversational Commerce beauty brand, Beauty by Design.