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To help clients improve experiences at the intersection of value - where customer, employee, and business needs to come together.
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InMoment is enhancing experiences at the convergence of customer, employee, and business interests through its Experience Improvement (XI) platform. By connecting clients with the most significant aspects through a blend of extensive data, modern technology, and human expertise.
At its core, InMoment's approach prioritizes business drivers, effectively assisting clients in addressing specific challenges such as acquisition, retention, and growth. With over 2,000 brands spanning 95 countries, InMoments XI efforts have proven instrumental in helping businesses realize their maximum potential in terms of business impact.
In a recent move to bolster its capabilities, InMoment acquired ReviewTrackers, allowing InMoment users to manage a wide array of feedback, including direct surveys, social feedback, and reviews and ratings, all on one single platform. This strategic move signifies InMovement's dedication to staying ahead in the digital world, where unstructured data from customer reviews and social conversations can shape the destiny of a business.
Steph
Company Specialist at Welcome to the Jungle
Feb 2014
$19.8m
SERIES C
Oct 2011
$20m
LATE VC
John J. Lewis
(CEO, not founder)Previously served as the President at ACNielsen, SMS Technology, Knowledge Networks, and Nielsen. They joined InMoment in 2019 as a Chairman before becoming the CEO in 2022.
Software Engineering
Sales & Account Management