LloydsDirect

LloydsDirect is a fantastic place to work for anyone that is willing to be part of creating a positive impact on the UK healthcare industry. There is a strong supportive environment and lots of opportunities to develop in career progression.

Open and honest communication is encouraged at LloydsDirect. There are multiple ways to raise issues which can be through direct or indirect anonymous feedback which the company does act upon. Transparency is key and there hasn't been any barrier for employees to provide feedback.

The company is very generous at providing various options to improve employee's physical and mental wellbeing. Examples include wellbeing benefits with access to Headspace and planned social events dotted throughout the year.

Product teams are formed around business goals, which allows them autonomy to not only decide how they want to work but also to decide what to work on.

I joined because I wanted to help make people's lives easier.

I find my work to be meaningful because I can see how it is helping make people's lives easier.

At LloydsDirect, I've always been encouraged to bring ideas I'm passionate about to the table and take them forward in my day-to-day. This means my work supports my career aspirations, as well as our business goals, which is really motivating.

There is a high level of trust at LloydsDirect, both in the work itself and when/where you do it. Provided I turn up to meetings, meet deadlines, and deliver good work, how I manage my time is up to me.

Helping people get the medicine they need in the simplest way possible is an easy mission to get behind. We strive to make LloydsDirect work for everyone, not just the majority, and that feels like a worthwhile thing to spend my days doing.

LloydsDirect takes the hassle out of managing your repeat prescriptions. By growing our patient base we're making life easier for thousands of people. LloydsDirect grew exceptionally in response to covid as we were able to help people get their medication delivered directly to their door if they were unable to leave their homes. It was amazing how quickly our team responded to the growth, it was all hands on deck and so rewarding to see the impact we made during that time.

I joined LloydsDirect because of the mission. Although I don't take a repeat prescription myself, I care for people who do and I knew LloydsDirect proposition would make a massive difference to their life. I love speaking to patients and hearing about their own experiences with our service and we've helped them have one less thing to worry about.

I've worked on varied projects during my time at LloydsDirect so far. We're given the autonomy to experiment with different marketing channels and see whether they can contribute to the growth and retention of our patients. This has often meant learning on the job and or working towards tight deadlines. We're a fast-moving business which means we often don't have much time to plan, we just get on and do it. This makes the work challenging and rewarding at the same time when you get to see the value we add.

LloydsDirect across the company has always been very forward thinking in supporting a policy of open and honest communication. We make it our goal to embrace what most companies see as difficult or challenging discussions. Being listened to both individually and as a department makes working at LloydsDirect one of it's greatest assets.

The work-life balance is excellent and your given full support to get the best out of your work schedule. I feel more motivated because there is a trust that flexible working allows you to complete your work at the pace and schedule that fits what is going on in your life.

LloydsDirect is the first company I've worked for – 10+ years in the industry – that actually values and equips individuals with the support to progress their career. We have bi-annual 360 feedback, enhanced training budgets (with time to do the courses acknowledged) and are growing fast so there is always room to develop.

Working at LloydsDirect allows us to contribute to patient care and patient choice. By continuing to improve our service, patients have a simple way to manage their prescription needs

Having a family, LloydsDirect allows me to get that balance of professional and personal

LloydsDirect is growing so fast in a space which is bubbling with innovation. As an employee, it means the role. challenges and expectations are continually evolving, which is great ... Never a dull moment!

There are regular lunch&learns and drop in sessions to make sure that there's genuine cross departmental understanding. This is also the case within each department where promotions are incredibly commonplace.

The company lives out its vision and values. Every decision made (be it operational, strategic or product related) is made with the patient experience in mind.

An appropriate level of autonomy is given and mistakes are used as opportunities to learn and improve rather than finger-point and blame. Management give people the room to make mistakes and supports professional growth.

Everyone is very upbeat and appreciative of everyone's hard work.

Constant shout outs for people who display their work on team meeting plus great incentives

All the people are friendly, warm and easy to get along with. There is no such thing as a dumb question - which makes it much easier for me to feel at ease and take pride in my own work.

I have been at LloydsDirect for 6 months and have already learned more here than ever before! You have the opportunity here to get stuck into anything and make changes to improve on things right away.

I love working at LloydsDirect because we instantly see the impact we are having on healthcare patients by making their lives so much easier.

Everyone at LloydsDirect is super smart! They are all really creative and constantly push the boundaries