MainStreet

The work at MainStreet really pushes you to being a problem solver. Regardless of your level of seniority, you're going to be asked to play a meaningful role in helping the company try to solve big challenges and reach really ambitious goals.

Everyone I've worked with at MainStreet is extremely compassionate. Leadership sets the tone for the whole organization that the expectation is everyone is treated with respect, and given what they need to be successful. Despite a ton of rapid growth, everyone is also great about holding you accountable to doing what you need to do to recharge; you're always treated as a human being first, and given space to set boundaries to maintain your work-life balance.

If you see an opportunity, you're given the autonomy to pursue good ideas, and bring them forward to leadership. Managers do a good job of staying out of your way and letting you get your work done without imposing unnecessary hurdles/bureaucracy.

My manager takes special care to make sure the projects I'm working on are engaging and aligned with my career goals. And it's not just talk. I was on a project that I made me feel like I was on autopilot and I wanted something new. One week later I had the opportunity to take on a new feature in an area I have been wanted to explore.

Giving businesses advances against their future tax credits was a revolutionary breakthrough that drove tremendous value for our customers and paved the way for tremendous growth for MainStreet. Competitors are just now catching up to the product we launched 18 months ago which is only now a sliver of our total offering. It is so invigorating to be able to shock and delight customers with new offerings each month.

Our employee count has 3x'ed in 6 months without lowering the extremely high bar we have for hiring. Our team is our most valuable asset.

In starting this job, I had never worked in the start-up industry, and had never had a traditional "sales" role. This team and company helped me dive in head first and learn as much as possible to help expel any imposter syndrome and ensure that I was really contributing to the team, and company at large.

Every day I'm challenged and driven to bring my best due to the incredibly bright and smart people I'm surrounded by. When we have the opportunity to brainstorm as a company, the work and products we push out always impress and amaze me.

Not only is this a fun and incredible place to work from a culture perspective, but I strongly feel that when I'm going out to sell, I know I'm making a difference in the lives of the customers we work with. We are allowing them to continue to grow the other startups in the United States which will revolutionize countless industries.

We work on large-scale, brand-new problems. I'd never felt challenged in my work before joining MainStreet, and I love that every day I get to come to work and create something awesome now.

Even though I'm fairly junior at MainStreet, I can share my opinions with everyone up to the C-level and see the impact of my opinions. Two weeks ago I provided a recommendation to the leadership team and we're now implementing it into our product, which is so cool.

I truly believe that everyone at MainStreet is here to serve our mission: to help small businesses succeed. In every discussion about growth, we center our mission and think creatively about how we can best serve small businesses.

I am constantly impressed at the caliber of my peers at MainStreet. Not only is it inspiring to be surrounded by such brilliant coworkers, but the range of backgrounds and knowledge I've been exposed to has been a great learning experience.

If the savings MainStreet helps small businesses find were easy to realize, there'd be no need for MainStreet at all. The challenge of building and delivering a great customer experience in a complex regulatory environment is extremely rewarding. Particularly because the pace at which MainStreet continues to iterate and develop means there are always ongoing challenges. As such, our team is made up of eager problem solvers.

MainStreet clearly has a philosophy of trusting smart people to do great work. I have seen ego play zero role in any of the decision making at MainStreet. Similarly, everyone is eager to share and celebrate each others work and successes. MainStreet cares not just about great work, but great work done by great people.

MainStreet is a company with its mission, goals and values at the forefront. From day one of joining, there was transparent communication, access to information and cross functional discussions that allowed me to better understand what we were doing, where we are going and how we are getting there.

I joined MainStreet because of the mission. Small businesses are the backbone of the US economy, and unfortunately, there has been an imbalance in allowing those businesses to succeed. MainStreet is here to push these businesses forward, provide them with a foundation to do this, and support them along the way. I love seeing feedback from our clients, and learning how we helped them.

Hands down, MainStreet is one of the most employee focused cultures, that I have been a part of. They offer benefits with their employees in mind (think, what is going to be best for them). In addition to that, our time is valued, and that means the time we are not working as well... we are encouraged to utilize our time off, to unplug and recharge, and to enjoy it. Beyond that, we have regular initiatives that empower us to focus on our wellbeing, inclusive of activities that encourage us to focus on that; some of my favorites have been, Journaling, Face Yoga (and so much more)!

MainStreet is the proverbial "once in a 100 lifetimes" rocket ship. The team has grown 30x in just over a year while simultaneously growing its customer base by 50x. Opportunities like this are beyond rare. If you're seeking a role at a fast-paced, high autonomy, and impactful company, where customer relationships and macro impact are top priorities, look no further.

Nothing we do is easy, which is why every day is a chance to up-level your skillset. There's no pre-established playbook for navigating the tax system on behalf of startups and SMBs. Automating and democratizing the tax code for all businesses is a massively complex undertaking, but it's 110% worthwhile when you learn that this work keeps businesses afloat.

MainStreet is fluid. We innovate and build faster than any startup I've worked for. Because of this pace, employee contributions are highly visible and widely recognized by management. In turn, many people receive greater responsibilities and scope. MainStreet also makes it a point to promote internally. Whereas this promise is made at every company, leadership actually practices what they preach.

While growing so fast, I love that MainStreet's leaders prioritize the learning and development of employees, while still growing the company. Managers have had the opportunity to participate in leadership training with an external consulting company, we have monthly trainings through Athena, and are always encouraged to provide engaging feedback to our peers, managers and direct reports, that support moments of learning.

From weekly Q&A sessions, where employees have the opportunity to ask questions on our All-Hands anonymously to our executive team, to an open PTO policy and monthly Health & Wellness themes, I feel supported both professionally and personally by everyone at MainStreet. I appreciate that the team recognizes that we are working hard, and have to work hard to keep up with all of the success - but we also need the time to reset. After all, we are people before we are employees.

Woah. We have new employees join every week, and new products and ideas that come along with that! I love how fast we are moving and evolving, but at the same time, we have one clear goal in mind; help every small business out there.

From starting our morning meetings with high energy music, to rallying together to plan co-working trips to Breckenridge, to piloting new products in the span of weeks - the energy of the MainStreet team is truly inspiring. I feed off the energy of my co-workers and we constantly push each other to bring out the best in each other

Our mission to create jobs and opportunities for small businesses is something that we really believe in, and it motivates the team every day. The products we are building really make a difference for small businesses and it feels meaningful every day. It's incredibly inspiring to get positive feedback from our customers on the real difference that we're making in helping them run their business

We prioritized defining our values really early in our company's life and these truly guide us. Our CEO takes time to talk to all new joiners about our values, and we weave them in regularly in our day to day. Eg. we explicitly look for values alignment during our hiring process, and we do annual 'values awards' at our offsite events to reward people who really exemplify our values