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Maven AGI

Generative AI for customer experience

Maven AGI logo
1-20 employees
  • B2B
  • Artificial Intelligence
  • Customer service
  • Automation
Government Center, Boston, MA

Company mission

Maven is on a mission to unlock human potential.

Our take

Maven AGI is building a platform that leverages generative AI to improve the customer experience. The company's first target is customer support, where it intends to help lower costs and improve speed and quality while driving better customer satisfaction.

Through the platform, businesses can automate support workflows with conversational AI agents that are able to instantly answer questions, suggest follow-ups, and take necessary action. On top of this, it supplies a Smart Search tool to navigate a company's self-service knowledge base, and insights that allow users to discover common issues and get ahead of them.

Boasting a number of integrations with popular workplace apps, the platform can easily be added into existing workflows, making it a great option for businesses that want to supplement support with AI without overhauling their processes. As more and more businesses hope to extract the value that AI can bring to customer interactions, there is plentiful opportunity for Maven AGI to develop.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Meaningful equity stakes
  • Inclusive Cculture
  • High impact in cutting-edge field

Company values

  • Impact - Pay for results, not pay per seat. Usage results in immediate time/cost savings
  • Frictionless Implementation - Integrates with your existing systems and workflows including: Salesforce, Zendesk, HubSpot and more
  • Enterprise Ready - Enterprise-grade security and compliance grounded in truth
  • Delightful UX - Consumer grade UX makes it simple to achieve a delightful user experience
  • Innovation - Reimagining the support experience for the modern Enterprise through best of breed AI and ML
  • Security and Reliability - Maven adheres to the highest standards of data security, reliability, and performance

Leadership

Mentor at Techstars. Former Global Vice President of Customer Success and Strategy at HubSpot, VP of Customer Success at Sprinklr, and Sr. Manager (Customer Success and Account Management) at Marketo.

Was Product Lead (Applied Machine Learning/Risk UX) at Stripe for 2 years. Founded and was a Board Member at MasksOn.org, was a Senior Product Manager at Google, and founded PPL Labs.

Partner at Mentors Fund. Co-Founder and Investor at Istikana. Was COO at Outcomes4Me, and CTO and SVP of Engineering at DVx Ventures. Previously spent 11 years at Google in Product and Engineering.