Medallia
Customer experience management
- 1001+ employees
- B2B
- Internal tools
- Market research
- Supply Chain
- SaaS
- Pleasanton, CA
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Company mission
Medallia's mission is to help companies win through customer experience.
-4% employee growth in 12 months
Our take
Medallia's SaaS platform, the Medallia Experience Cloud helps with the understanding and management of experience for customers, employees and citizens.
Its software captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalised and predictive insights that can drive action to help businesses.
Medallia has become a leader in the market with over 1,000 customers, including some of the world's leading brands like Samsung, PayPal and Mercedes Benz. In 2021, it was bought out by Thoma Bravo, which helped it to achieve greater flexibility and bolster its leadership and customer team.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Work from home opportunities
Funding (last 2 of 5 rounds)
Feb 2019
$70m
SERIES F
Jul 2015
$150m
SERIES D
Total funding: $325m
Leadership
Borge Hald
(Executive Chairman)Previously a Manager at BCG. Has an MBA from Stanford
Leslie Stretch
(CEO, not founder)Previously President and CEO of CallidusCloud (acquired by SAP). Also Senior VP at Sun Microsystems
Jobs (3)
Operations & Strategy
Sales & Account Management