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Nivo
Eliminating email, phone and paper/post in Financial Services
- 1-20 employees
- B2B
- Productivity
- Communication
- Financial Services
- Identity
- Central Retail District, Manchester, UK
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Company mission
To connect consumers and financial services providers around the world with ease.
40% female employees
Our take
Financial service providers are under increasing pressure to keep up with the quickening pace of development in tech and in consumer preferences. Legacy banks and other providers are already losing substantial custom to the neobanks and other more agile competitors. Novo is hoping to change that, with its secure instant messaging (IM) for financial services.
Pivoting to IM-first communication over emails or calls has led to substantial business growth in other customer-facing sectors like ecommerce. The benefits of providing 24/7 customer service, winning better conversion rates, and radically cutting down phone and email administration is enormous. Most crucially, it will help financial institutions court the growing and IM-disposed Gen Z demographic as they mature into a powerful consumer market.
Nivo is, therefore, creating the opportunity for financial services to take the inevitable plunge into digital transformation sooner rather than later. Secure IM is seeing a boom across various other industries and Nivo is well positioned to bring that success to financial services too.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- 25 Days Holiday
- Flexible Working
Company values
- Customer Obsession – we obsess about customer experiences and journeys. We want our customers to have the best interaction with our platform
- Freedom – freedom to talk, have an opinion, be challenged. Freedom to own your piece of the business
- Unity – we are one collaborative team who are on a journey together. Supporting one another and getting stuff done
- Driven by Curiosity – to be innovative and creative to find the best way to work, collaborate and engage
- Results Focussed – using data to continually improve by taking ownership, executing decisions and delivering on results
- Ethical – we have an ethical core which is about diversity, environment, respect and integrity
Funding (last 2 of 3 rounds)
Dec 2022
$1.3m
EARLY VC
May 2019
$2.6m
SERIES A
Total funding: $4.4m
Leadership
Michael Common
(Co-founder & CEO)Previously spent around a decade in various roles at Barclays, before pivoting to take Nivo out of the Barclays accelerator and launch it as an independent business.
Matthew Elliott
(Co-founder)Spent over a decade working with Tier 1 financial services on strategy, transformation, and leadership; subsequently joined Barclays to head up Rise Manchester and Global Open Innovation.
Diversity, Equity & Inclusion at Nivo
- We passionately believe that diverse teams are strong teams
- We are particularly interested in candidates who can help us to fulfil our goal of making the tech industry a more diverse and inclusive place
Articles
Endorsements
All
Intelligent people (2)
My opinions are valued (2)
Flexible working (2)
Opportunities to learn (1)
Nice people (1)
Diversity is a priority (1)
We work in a supportive and inclusive team where everyone is allowed to bring their opinion to the table and to therefore influence where the product is going. I am proud to work in tech and for Nivo, a forward thinking company that focuses on training and development for individuals.
Other Engineering
My opinions are valued
May 2022
In my opinion, if you’re the smartest person in the room, you’re in the wrong room. I think it is a very sweet spot when you have intelligent people working on something innovative and that is paired with them being patient and empathic towards others growth. This makes for a great environment for new talent and I think we have that at Nivo.
Other Engineering
Intelligent people
May 2022
I have never felt like my gender mattered being a developer at Nivo. Here everyone makes diversity a priority (by that I mean diversity in all aspects not just gender). We are actively looking for someone with a diverse background based on the fact that Nivo values different angles and ways of thinking.
Other Engineering
Diversity is a priority
May 2022
Everyone on the Nivo team, regardless of role are very smart. I never feel like the smartest person in the room (in a good way). However, everyone is very humble, and there is no fear of making mistakes and repercussions - that culture doesn't exist here.
Sales & Account Management
Intelligent people
Apr 2022
As a small business, everyone's opinion is valuable. The CEO's opinion doesn't necessarily hold more weight than someone who started 2 weeks. Our values are based on listening to each other, and not having any fear in voicing what we think will help our customers and the business.
Sales & Account Management
My opinions are valued
Apr 2022
You can work where and when you want. It matters less where you are, and more that you deliver on what you need to. That's part of the beauty of being data-driven business. I love being able to wake up and choose to work from home that day without having to ask permission from anyone. It gives me the flexibility to do what's best for me on any given day, which ultimately means I'm more productive. On the flip side, I love that we have an office space in Manchester. I can come in and have the office camaraderie, and face to face meetings when necessary.
Sales & Account Management
Flexible working
Apr 2022
Free Coursera. Can work collaboratively with others in the team to learn from them, experimentation is strongly encouraged and supported at all levels. Junior members of the team have time set aside for learning.
Software Engineering
Opportunities to learn
Apr 2022
Teams are able to organise themselves around the work. Nivo has always been remote first. We have a culture of trust, openness and respect. We work from all over the country and come together when we think it's important.
Software Engineering
Flexible working
Apr 2022
Everyone at Nivo are open, supportive, respectful. From the board down there is a strong sense that amazing teams are made up of diverse groups of people who feel safe to share and contribute to all aspects of everything that we do.
Software Engineering
Nice people
Apr 2022