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Pathlight
Performance management platform for customer-facing teams
- 21-100 employees
- B2B
- Artificial Intelligence
- Enterprise
- Marketing
- Customer service
- SaaS
- Data Integration
- Automation
- Financial District, San Francisco, CA
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Company mission
To empower everyone to achieve their professional best.
-16% employee growth in 12 months
Our take
There are several businesses out there specialising in employee performance monitoring, but they often focus only on tracking productivity and identifying internal threats. Pathlight takes a different approach - rather than eliminating negatives, it aims to boost positives by giving employees the ability to see how they are performing, and providing a clear overview for managers.
With a simple-to-use cloud based solution, Pathlight allows everyone in a business to access information quickly. Being able to keep track of your own performance on a daily basis, rather than waiting to be told by a manager, can be beneficial, particularly in larger businesses. Staff can easily identify their weak points and make proactive changes to address them.
Pathlight provides clear visual representation of data, and integrates with popular platforms such as Salesforce, Zendesk, and G Suite. Proving that it remains an innovator, the company has most recently focussed on bringing AI capabilities to the platform. It launched Conversational Intelligence (CI), a tool leveraging multiple large language models for in-depth analysis of customer interactions, allowing users to make informed business decisions based on data that would otherwise go unused.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Professional development
- Dog-friendly, flexible workspaces
- 100% paid health, dental & vision
- 401K
- Semi-annual team off-sites
- Generous PTO & all federal holidays
Company values
- Shine a light - be yourself, provide honest feedback, highlight wins and losses equally, be transparent, and strike a balance between being candid and kind
- Raise the bar - expect the best from yourself and others and never lower your expectations
- Wear your customer cap - work to deeply understand our customers’ challenges and earn their trust in every interaction
- Run towards the fire - seek the hardest problems and focus on solving them with energy and urgency
- Grab a paddle and own it - there is no such thing as “that’s not my job”, there is always a way to contribute
- Choose optimism, check ego - choose to be positive and to prevent ego from getting in the way of collaboration
Funding (last 2 of 4 rounds)
Apr 2021
$25m
SERIES B
Mar 2020
$7m
SERIES A
Total funding: $35.6m
This company has top investors
Leadership
Alexander Kvamme
(CEO)Alexander has extensive experience as an investor and advisor. He started his career at LinkedIn.
Trey Doig
(CTO)Trey comes from a software engineering background having worked for IBM and Yelp.