See other companies on Welcome to the Jungle
Relay Robotics
Autonomous service robots
- 21-100 employees
- Hospitality
- B2B
- Customer service
- Robotics
- Campbell, CA
Jump to section
Company mission
To measurably improve people's lives by creating and deploying beautifully simple. sophisticated, and friendly service robots that work safely, securely, and reliably in human environments.
17% employee growth in 12 months
Our take
Relay Robotics makes robots for the hospitality industry. Specifically, it’s developed autonomous delivery robots that hotels can sign up to on a subscription basis, that use wifi to ferry around the different items and deliveries that guests often request in their rooms.
You may already have read about them - Relay Robotics (previously Savioke) has quietly become a major player in hospitality robotics in the US. Its robots are used at major hotel chains like Hilton, Marriott, Radisson, and Mandarin Oriental, as well as hospitals like Dartmouth and Georgetown. In 2023, it expanded its products with the introduction of Relay2, a hotel delivery robot that has twice the capacity of earlier models.
Diversifying out to hospitals was a smart play - and it no doubt helped insulate the company a little from the rocky period that hospitality went through over recent years. Furthermore, the fact that in 2023, 87% of hotels are short-staffed means that there is more of a need for Relay than ever before. The solid foundation that Relay Robotics has built up in this sector will provide a good springboard for growth, and they will do well to expand out even further to other areas in which this robot’s simple but effective function is useful.
Steph
Company Specialist at Welcome to the Jungle
Company values
- We treat our employees, our customers, our suppliers, and our partners with respect and dignity.
- We work closely as a team with kindness and support while holding each other to a high level of responsibility and performance, so we can achieve great things.
- We believe in the power of open source software.
Funding (1 round)
May 2022
$10m
SERIES A
Total funding: $10m
Leadership
Steve Cousins
(CTO)A Stanford computer science graduate, who went on to hold various research positions, ultimately at IBM Research. Then served as CEO of robotics company Willow Garage, and during his tenure produced 8 spinoffs - subsequently spent time on the board of directors for two of these.