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Reputation.com
Solutions for tracking online visibility for businesses
- 501-1000 employees
- B2B
- Enterprise
- Marketing
- Reviews
- Business Intelligence
- Social Media
- Centennial, Redwood City, CA
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Company mission
To help large multi-location businesses monitor and improve their reputation, and optimize customer experience, online and onsite.
Our take
Reputation.com works with big enterprises in areas like automotive and healthcare to help improve their visibility online and provide more accurate reports to the businesses about how their brands are perceived by customers and others.
The Reputation.com platform provides a view of online reputation and enables its clients to effectively manage online reviews, social media, business listings and customer surveys. The platform’s analytics and reporting capabilities provide operational insights that help clients be more efficient, deliver better service and drive traffic, visits and revenue.
The company competes with other firms that provide services like SEO and other online profile profile management and sees the big challenge as trying to convince businesses that there is more to having a strong profile than just an NPS score.
Freddie
Company Specialist at Welcome to the Jungle
Company values
- Collaboration - The sum is greater than its parts — and tight collaboration is essential to continue to innovate and accomplish our goals. Together, we are all the more creative, inspired and successful.
- Integrity - We say what we mean, and do what we say. We hold each other accountable to be the best we can be, and we follow through on promises to each other and our clients.
- Optimism - No negativity allowed! Here, anything is possible and there’s a solution for every challenge. We focus on and nurture positive thinking, and expect the best possible outcomes.
- Courage - Without risk, there is no progress. Mistakes are learning opportunities. We are brave and bold in our approach to business and innovation — and aren’t afraid to explore and claim unchartered territory.
- Accountability - We are the captains of our own ship. Every employee plays an essential role in our success as an organization. We treat each other as competent professionals, and we accept responsibility for our contributions in our given area of expertise.
Funding (1 round)
Aug 2019
$30.4m
Total funding: $30.4m
This company has top investors
Leadership
Michael Fertik
(Executive Chairman)Previously Founder of TruExchange, SightGlass Vision and WaveShift. Harvard Law Lecturer and Managing Partner and Founder of Heroic Ventures, an early stage venture capital fund.