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Resilience Lab

Personalized therapist marketplace

Resilience Lab logo
101-200 employees
  • Healthcare
  • B2C
  • B2B
  • Marketplace
  • Mental health
  • Wellbeing
South Village, New York, NY

Company mission

Resilience Lab's mission is to create a systemic impact in US mental health by improving access to quality care.

Led by a woman

Few candidates hear
back within 2 weeks

31% employee growth in 12 months

Our take

An increase in demand for therapists and counsellors in recent years has led to market saturation and huge waiting lists. This makes it difficult to find a therapist that specializes in the areas that you are seeking help in, making it harder for the patient to get the help they need and for the therapist to find appropriate clients.

Resilience Labs provides a personalized therapist marketplace, matching users with a therapist within 48 hours based on answers to a short survey. The survey considers mental health needs in addition to personal values and preferences and is backed up by additional human support from the company's team of Care Coordinators.

Whilst many other therapy marketplaces have appeared over the last decade, Resilience Labs has been smart to recognize that the filters and search engines of existing solutions simply do not facilitate effective matching. Through its advanced human-interrupted data-driven approach, the company aims to make it easier for people to receive the specific care that they need, whilst improving the chances that therapists will find a long-term client.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Work at a high-growth company
  • Competitive compensation and benefits (Medical, Dental and Vision) with FSA or HSA options
  • The opportunity to be part of a mission driven company and make a difference in people’s lives
  • Quarterly performance bonus potential
  • 401k
  • Equity with refreshes at new funding rounds
  • Discretionary Time Off and Company Paid Holidays

Company values

  • Client service - We are here to serve our clients that we choose and are choosing us
  • 1% Systemic Improvement - We design and think to solve at scale
  • Lifelong learning - Better training for better care
  • Radical Resilience - Tenacious rather than stubborn, we are open-minded, resourceful, and adaptable
  • You’re Not Alone - Collaboration is at the core of how we work
  • Be The Change - Compassion and Inclusion are our north stars
  • It’s On Us - Accountability and humility are our drivers

Funding (1 round)

Nov 2022

$15m

SERIES A

Total funding: $15m

Leadership

Christine Carville

(Chief Clinical Officer)

Experience as Fee-for-Service Therapist for the Postgraduate Center for Mental Health from 2008 to 2012. Director of the Metropolitan Hospital's ACT Team from 2013 to 2017.

Experience as Managing Director of Principal Investments for Bryan Garnier & Co from 2009 to 2014. Co-host of Kinnernet Europe since 2012.

Diversity, Equity & Inclusion at Resilience Lab

  • Resilience Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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