Retain.ai
Customer data platform
- 21-100 employees
- B2B
- Data storage
- Analytics
- SaaS
- Union Square, San Francisco, CA
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Company mission
To identify and share the best team habits that drive revenue and retention.
Our take
Retain.ai aims to use its AI platform to help business retain their customer base. It’s six times more cost-effective to retain a customer than to gain a new one, so Retain.ai sets out to maximize profits and time efficiency along the way.
Its offering is its CIE, or Customer Insights Engine, which collates and analyzes all customers data to offer ‘best habit practices’ - giving customer-facing teams solutions to the most efficient and productive methods of engagement.
It’s something of a market leader, and counts giants like Google among its customer base. Its funding is being used to grow the teams and upscale its product capabilities.
Freddie
Company Specialist at Welcome to the Jungle
Funding (2 rounds)
Aug 2021
$23m
SERIES A
Apr 2019
$4.6m
EARLY VC
Total funding: $27.6m
Leadership
Eric Chernoff
(CEO)Previously worked as a Software Engineer, Analyst and Associate at Infosys, was VP of Business Development at LiveRamp and was an Advisor at Smyte. They also founded Outbreakr and CrowdRock.