See other companies on Welcome to the Jungle
Ribbon
User research platform for digital product teams
- 1-20 employees
- B2B
- Market research
- Business Intelligence
- SaaS
- Data Integration
- Data Analysis
- London, UK
Jump to section
Company mission
At Ribbon, we're on a mission to help the world's best companies build better products by making it easy to do continuous user research.
11% female employees
Our take
Talking and listening to users is a necessity in building user-centric companies and products, however, it’s often hard to know what users want when continuously doing user research and conducting interviews is a time-consuming process. Ribbon wants to make it easy for product teams to recruit and interview users and to continuously test and validate their hypotheses, leading to better products for users.
Product teams can install the Ribbon widget on their website and can then recruit and conduct video interviews with users at any point in the user journey. The product is targeted towards product managers, designers and user researchers, all of whom can benefit from validating their ideas by having conversations with users.
Although it's still early days for Ribbon, its goal as a user research platform is to make it easy for its users to become evangelists of their research within their own teams and organisations.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- 25 days of PTO (plus bank holidays) with the choice to use your bank holiday allowance on days that better suit you.
- Flexible working with a hybrid setup (we work 3 days per week together from our office in London)
- Cycle to work scheme
- Health insurance with AXA including dental & optical cover
- A pension scheme. We pay 3% when you pay 5%
- A new MacBook Pro (or equivalent laptop of your choice)
- Quarterly (and optional) team socials
- We’re still deciding our full benefits package and are looking forward to working with our early employees to figure out what matters the most to you
Leadership
Axel Thomson
(CEO)Previous Postgraduate Researcher in the Institute of Neurology at UCL, and experience in retention and engagement and product management at Gousto.
Diversity, Equity & Inclusion at Ribbon
- We are an equal opportunity employer and believe in the power of a diverse, inclusive team. We welcome applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age. Please let us know if you require anything which would enable your success throughout our interview process
Endorsements
All
Opportunities to learn (1)
Career progression (1)
Meaningful work (1)
Nice people (1)
My opinions are valued (1)
Open and honest communication (1)
Team energy (1)
Innovative product (1)
Strong leadership (1)
The people at Ribbon are incredibly smart, supportive and with a great sense of humour. This makes every day working together fun and keeps a great atmosphere at the office. I always enjoy our lunches with colleagues and our after work socials.
Software Engineering
Nice people
Sep 2022
I love working at Ribbon as the work we are doing is always meaningful and has a real impact, which is something I find very rewarding and motivating on a day-to-day basis; I believe same applies to our entire team.
Software Engineering
Meaningful work
Sep 2022
Having such supportive leadership made me feel super comfortable from day one. Everyone's opinions and suggestions are valued and considered, plus we exchange regular feedback helping each of us improve and grow.
Software Engineering
Strong leadership
Sep 2022
Ribbon is very transparent across all areas of the organisation. With regular updates from the founder, you are always made aware of both where the business stands and where you stand. Open communication is encouraged and it feels easy to chat about any topic.
Operations & Strategy
Open and honest communication
May 2022
New suggestions and ideas are welcomed in the team. They are very upfront about the fact that they are a young company that’s learning and growing and so always take the time to hear you out. They get excited about making changes based on your opinions and knowledge, even if it’s not directly related to your field!
Operations & Strategy
My opinions are valued
May 2022
It’s very much encouraged at Ribbon to get involved in different parts of the organisation and learn. This is done with support from the team to ensure you gain valuable experience and knowledge as they believe you’re limited only by your own capabilities. Curiosity and hunger are hugely admired.
Operations & Strategy
Opportunities to learn
May 2022
The product is in a fairly new space of product research, and specifically allowing in-product research via moderated video interviews which is the first of its kind. There's a lot of interesting technical implications in this, working as a product integration with a lot of interesting features!
Software Engineering
Innovative product
May 2022
At Ribbon currently the team is small, but excellent. We are constantly evolving the product and all opinions are welcome - it's exciting being in an environment where we can have interesting and impactful product discussions as a team!
Software Engineering
Team energy
May 2022
The company is growing very quickly, and highly values employee growth. Your work has a huge impact on the company - therefore it's easy to see your value. This allows for transparent, honest and frequent progression discussions.
Software Engineering
Career progression
May 2022