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Shop-Ware
Auto repair shop management software
- 101-200 employees
- B2B
- Enterprise
- Cars
- HR
- Internal tools
- SaaS
- SoMa, San Francisco, CA
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Company mission
Serve the community of hard-working, intelligent professionals that make auto repair possible.
Our take
As many of us know, getting a car repaired at a local shop can be a thing of mystery. Its unclear how mechanics reach the price of your repair and often you will not hear a peep until your car is done and the bill is handled to you. Part of the explanation for this is that these auto shops are often small businesses, unable or unwilling to invest in their customer service.
Shop-Ware therefore made a successful business out of providing SaaS to neighborhood automotive shops to digitize their operations. That doesn’t just mean providing a little more transparency for customers (although that remains a north star for the company). It also means staff-facing inventory, bookkeeping and workflow management.
The company is looking to use recent injections of capital to double down on growth. There are still many thousands of independent auto-repair shops for Shop-ware to service as well as the possibility of larger enterprise deals like one recently completed with Pronto.
The challenge for Shop-ware has always been demonstrating the value of its software to often traditionally organised independent shops. However, with its customer-base exploding, its services only become more reputable helping to win over even these most unmoving auto-shop managers.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Parental & Family Leave | Family matters, so take paid parental and family leave when you need to focus on your loved ones
- Vacation | On top of 14 paid holidays, enjoy 120 hours in paid time off, which works out to 29 full workdays
- Regular Team Events | Tune into virtual and in-person social events to build rapport with those in and outside of your immediate team
- Remote Team | Enjoy the flexibility of working from home with tools to stay connected and productive
- Learning & Development | Take advantage of our annual training budget to use for educational material, online courses, or events
- Health, Dental & Vision | To help you stay at the top of your game, we keep you tuned up with this trio of programs
- Monthly Snack Pack | Each month, handpick the treats that will arrive at your door and fuel up, knowing how it translates into ‘thank you.’
- Lunch & Learns | Tap into sessions that keep all employees aligned and knowledgeable about new product feature releases
Company values
- Innovation | New ideas make constant improvement possible, for the benefit of our customers, our company, and ourselves. New ideas are essential, from every member of the team.
- Clarity | The way to overcome complexity is to simplify it. We create tools that make things easier. We communicate clearly. We are organized. We focus.
- Quality | We execute our ideas with careful planning, testing, delivery, and feedback. Our results are robust and built for the long term.
- Solutions | We do not work around problems. We do not wait for someone else to find the answer or make the change. We lead, we innovate, and we solve.
- Compassion | Fixing a car, running a business, and making software are all hard work. We strive to help each other and our customers, always.
Funding (1 round)
Dec 2020
$15m
SERIES A
Total funding: $15m
This company has top investors
Leadership
Carolyn Coquillette
(CEO)Started wrenching in Ann Arbor, MI and still has a San Francisco repair shop, Luscious Garage.