The Restory
Enabling fashion brands to offer aftercare at a commercial scale
- 21-100 employees
- B2B
- Lifestyle
- Sustainability
- Fashion
- SaaS
- Borehamwood, UK
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Company mission
The Restory's mission through its unique operating model and proprietary technology is to enable customers, brands and service providers the platform to access trusted aftercare in fashion at scale.
48% employee growth in 12 months
Our take
The Restory is the world’s first repair and restoration platform dedicated to luxury fashion. They use an elite marketplace, unique knowledge and proprietary technology to bring easy and trusted aftercare services to consumers, brands and retailers worldwide.
They are the official global aftercare partner for Farfetch, Manolo Blahnik and Nicholas Kirkwood. As well as this, they have embedded partnerships with Selfridges, Harrods, Harvey Nichols, Brown Thomas, Arnotts and Browns Fashion.
The most sustainable item is the one consumers already own and as we look to the future, repair and aftercare plays a crucial role in sustainability. Over the course of 60K repairs, The Restory have cracked the complexity of aftercare and are now making their technology and infrastructure available as a set of powerful enterprise solutions so that the world’s largest fashion brands can easily adopt circular fashion for themselves.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- 25 days holiday Plus Bank Holidays
- Health insurance
- Flexible working hours
- Flexible working location
- Employee Discount
- Employee referral scheme
Company values
- Trust - Our platform educates you about the services available and our operations require a minimum of 2 quality approval checks
- Service - The service fits seamlessly into the buying experience to meet the customer where they are
- Solutions - Our solutions are brand and category agnostic, ensuring you have one-stop access to aftercare for your whole wardrobe at the click of a button
- Innovation - We seek to challenge, create and innovate our craft and technology to provide the most advanced solutions for our clients and partners
Leadership
Vanessa Jacobs
(CEO)Vanessa, the Founder & CEO of The Restory, was a financial analyst & a management consultant with Accenture. She is American, recently British, & a Swede by marriage. She is a mom to 2 sons.
Emily Rea
(Head of Marketing & Business Development)Following a 10-year career in Artist Management to establish some of the biggest names in music, Emily brings experience in branding, communication, marketing, commercial partnerships and strategy.
Thaís Cipolletta Ferreira Alves
(Head of Atelier, Design & Innovation)Brazilian fashion designer, Thaís, earned a Master degree at UAL and completed the first Kering and LCF sustainability course. She has created the extensive range of techniques and internal training.