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To make it easy for businesses to build AI agents to handle their phone calls.
Hoping to help streamline call center operations, Thoughly presents a platform that uses generative AI to deploy phone agents that can handle both inbound and outbound calls.
The platform utilizes a no-code, drag and drop UI to enable users to create agents specified for their industry and circumstance. Users need simply import the agent's script and customize voice and personality, meaning that anyone can create the agents regardless of their technical expertise.
The Contact Center as a Service (CCaaS), which is dominated by legacy companies, has so far struggled to integrate gen-AI into its offerings, creating the gap which Thoughly hopes to fill. Its approach has seen it raise promising funds which it will use to continue its rapid growth and further R&D.
Kirsty
Company Specialist at Welcome to the Jungle
Jun 2024
$3m
SEED
This company has top investors
Torrey Leonard
(CEO)Advisor at Linear Logic. Former Head of Product Affiniti and Pebble. Was Founding Software Engineer of YikYak.
David Khaydatov
(CRO)Previously a Senior Field Executive at Tebra. Was also a Key Account Manager at Evenly Technologies, Dental Partnerships Manager at quip and Technology Sales Specialist at Dental Hi-Tech Management.
Casey Mackrell
(COO)Previously a Sales Development Representative at Linear Logic. Prior to this, was a Retail Sales Associate at Tommy Bahama and Automotive Technician at Toyota North America.