See other companies on Welcome to the Jungle
Trusted Shops
Quality guarantee for EU eCommerce
- 501-1000 employees
- B2B
- Enterprise
- Payments
- Legal
- Customer service
- SaaS
- Consumer Goods
- eCommerce
- Ehrenfeld, Köln, Germany
Jump to section
Company mission
To build digital trust by providing security, orientation, and transparency – helping everyone make better decisions in the digital world
Our take
For over two decades now, Trusted Shops has been handing out markers of good business to online retailers across Europe. The ‘trustmark’ is awarded once companies pass an audit for areas like consumer protection and creditworthiness. Qualifying retailers then benefit from a number of Trusted Shops features including buyer protection, legal security aid, and verified customer feedback.
Trusted Shops has grown substantially since its premillenial conception. Now over tens of thousands of shops use the trademark, including Volkswagen, Shopify, and Decathlon, and it’s established an expanding footprint of subsidiaries across France, Poland, Spain, and Denmark.
Also on offer is an SaaS solution that helps companies manage and analyse customer feedback. This software is likely to prove critical in bolstering Trusted Shops’ position. After all, the eCommerce landscape has changed substantially over the past 20 years. With major trusted retailers like Amazon swiping a substantial market share nowadays, the need for trustmarks to guide the modern shopper is becoming less urgent, and Trusted Shops will need to accommodate this.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Work from wherever you feel most comfortable, whether in one of our 5 offices or flexibly from another location in Europe.
- Our company health management offers you a wide range of courses, presentations and workshops.
- With a team from more than 40 different nations, it never gets boring. We celebrate our diversity and the countless new perspectives it gives us.
- Individual development opportunities to help unleash your talent and improve your individual skills.
- Buddy programme: Your buddy will help you settle in when you first start out with us. Later, you can also share your experience with new colleagues.
- Team events - we enjoy spending time together.
Company values
- Transparency: Open and clear communication gets us to our goals quickly. Address your topics openly – we will find a solution for everything together.
- Respect: Every single one of our colleagues is a valuable part of our community. Respectful interaction and openness are prerequisites for our work.
- Trust: We know you’re doing a great job – otherwise you wouldn't be here. We trust you, your skills, ideas and intentions.
Leadership
Jean-Marc Noel
(Managing Director)Previously the MD at Impact Business & Technology Consulting.
Ulrich Hafenbradl
(Chairman of the Supervisory Board)Originally founded and served as MD at nhp Business Consulting.