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To redefine customer experience for retailers and e-commerce brands around the globe!
The adoption of digital technology is skyrocketing, driven by its ability to significantly boost customer satisfaction. Voyado entered the scene in 2005 with its AI-powered CRM platform, offering valuable customer insight sn tools for precise, effective communication. the company's focus on eCommerce and retail clients allows it to craft hyper-personalised shopping experiences at every touchpoint through a unified database platform.
In 2022, Voyado expanded its capabilities by acquiring Apptus, another AI-driven tool focused on understanding customer behaviour and intent. With Apttus' impressive client roster, including names like Avon, MAC Fashion, NA-KD, and Fortum & Mason, the acquisition quickly enhanced Voyado's offering, granting its clients even more powerful tools for growth.
Since then, Voyado has made significant strides in the UK, with brands such as Jogsaw, Belstaff, and Silver Cross choosing it as their go-to customer loyalty and marketing automation solution. The company has also partnered with integration tools like Kindly to continuously enhance its platform. AS Voyado's momentum builds, it will be exciting to watch how tits continue to scale and shape the future of customer engagement.
Kirsty
Company Specialist at Welcome to the Jungle
They joined Vayado as CFO in 2019, a role they still hold, while also taking on the position of Group CEO in 2024. Previously an Investment Manager at Novax and Axcel, a Business Development Director at STARZ Play, and a Project Manager at Parsifal International.