Waltz

Human-to-Human Tech Support

Waltz logo
21-100 employees
  • Hospitality
  • Customer service
  • Age-tech
805 3rd Ave, New York, NY

Company mission

To make technology more accessible, one human-to-human interaction at a time.

Our take

Based out of New York, Waltz is an IT support, web design and marketing agency on a mission to improve the cost-effectiveness and quality of business investments. The company’s extensive experience across software engineering has seen it grow to include clients across the UK and the US.

Focused on making IT support and consulting services affordable and jargon-free, the small team’s specialities include Microsoft 365 support and internal communications for the renewable energy and digital marketing space. It continues to grow its client base, and the next step for Waltz will be further expansion internationally.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Health Insurance Stipend
  • Unlimited Paid Time Off
  • 11 Paid Company Holidays
  • Professional Development Courses & Training

Company values

  • Patience: We use our intuition and empathy to adjust our pace to suit each individual’s preferences and learning style.
  • Passion: We love technology. We'll go above and beyond to help other people understand and enjoy it too. We strive to create a tech experience that people love.
  • Politeness: We place great importance on communicating with people in accordance with their definition of ‘respectful’ and ‘courteous’.
  • Personable: Hospitality is infused throughout our company. Every customer feels their experience of Waltz is ‘just for me.’ We take the time to know people, really listen and be flexible in our approach.

Leadership

Ilaina Edison

(Co-Founder & CEO)

Previously CEO of Extend Fertility and a senior leader at CenterLight and VNSNY, Ilaina founded Waltz to transform how older adults interact with technology—making it more intuitive and empowering.

Debra Ellenoff

(Co-Founder & CMO)

Debra is a passionate leader whose career spans marketing, healthcare, and community service. Now she draws on her diverse background to help Waltz transform the lives of older adults.

Office

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