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Yalo
Automated conversational commerce suite
- 201-500 employees
- B2C
- Artificial Intelligence
- Enterprise
- Customer service
- SaaS
- eCommerce
- Hayes Valley, San Francisco, CA
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Company mission
To help major global brands delight more than a billion people each day through the power of instant messaging.
13% employee growth in 12 months
Our take
Yalo is an artificial intelligence platform used to enhance customer experiences, working in the c-commerce market (chat commerce) which is expected to grow to £130B by 2025 in emerging markets alone. The company enables businesses to interact with customers on a range of messaging applications, including WhatsApp, Facebook Messenger, and WeChat.
Yalo is able to automate conversations with its artificial intelligence platform, providing accurate answers to the most frequently asked questions of customers. Estimating that over 90% of customer conversations can be successfully automated, this product is able to remove significant workload for businesses.
Yalo has already agreed deals with some major companies, with customers including Walmart, Nike, Volkswagen, Aeroméxico, and Mexico's largest theme resort Xcaret. Founded in Mexico but active across multiple continents, the company is confident with its presence in emerging markets, but financing will enable expansion and attraction of more developed economies
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Flexible PTO policy
- International teamwork
- Competitive rewards on the market range
- Flexible time (driven by results)
- Start-up environment
- You and nothing else limit your career here
Company values
- We care - We act with a high sense of ownership of our value chain to the customer. We develop strong and trustful relationships with team members and customers. We care about each other’s success enough to be open, honest, and give meaningful feedback (ubuntu). We are humble and treat people with a service attitude
- We strive for excellence - We are mission driven, reliable entrepreneurs with passion, enthusiasm, and a strong work ethic. We believe in progress over perfection. We are a team committed to getting sh*t done, continuously learning, and helping others to get there
- We keep it simple - We believe in improving people's lives through simplicity and this is reflected it in the way we operate and make decisions. We clarify and verify with each other in order to collaborate openly and solve challenges in a practical and scalable way as long term players. Vulnerability is allowed to acknowledge mistakes, improve, and move forward
Leadership
Javier Mata
(CEO)BSc Columbia University. Founder at Chamba, Cuete Ventures. Founded Yalo in 2015.