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Zapnito

Knowledge‐sharing and expert community platform

Zapnito logo
21-100 employees
  • B2B
  • Networking
  • Community
London, UK

Company mission

To help event organisers, expert networks, and membership & subscription businesses to deliver expertise on‐demand and build sustainable communities.

Top investors

-5% employee growth in 12 months

Our take

Online communities are are huge part of the internet - as of 2022, 76% of internet users visited an online community of some kind. For brands, though, these communities are often difficult to utilise. This is where Zapnito comes in. Zapnito is hoping to carve out a new niche within the market by offering brands the chance to build their own online communities and connect with the people who really matter to their business.

The idea of allowing brands to directly influence their followers is not a new one - for example, Reddit offers brands the chance to connect with their followers via dedicated Q&A sessions. However, Zapnito's product is unique in that it allows brands to directly shape their own branded communities. Furthermore, it is also able to access a more diverse potential market than most forum platforms. For example, its partnership with Wilmington Healthcare has created a verified peer-to-peer space for UK doctors - something which previously has never existed online to the same extent. Zapnito's ability to serve niche communities as well as big brands could be a huge asset going forward.

In a world where trust in established social media platforms is beginning to slip, and where customer expectations are continually rising, Zapnito's community SaaS platform could be well set for significant growth in the near future, especially with its funding and customer portfolio that boasts the likes of Elsevier, Informa, and McGrawHill.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible work arrangements
  • Pension scheme
  • Leading maternity & paternity policy
  • Leading family care time benefits
  • 25 days holiday (excl. bank holidays)
  • Work from home opportunities
  • Share options
  • 5 days family and charity paid time off
  • Christmas / NY close down

Funding (2 rounds)

Jun 2021

$4.2m

May 2020

$0.5m

Total funding: $4.7m

This company has top investors

Leadership

With a background in e-commerce and strategic development, Charles has also spent over 3 years as a Mentor at Women Who Tech and served as Interim CPO and Digital Systems Director at Nature Publishing Group.

They joined Informa in 2007, first working as a Senior Java and Web Developer. They later became Head of Technology Architecture and then Director of Technology Architecture and Strategy. They left this role to co-found Zapnito.

People progressing

Joined as Client Operations Director in 2020, promoted after 10 months to Programme Director.

Joined as Head of Marketing in 2019, promoted to Marketing Director after 1 year, 9 months.

Diversity, Equity & Inclusion at Zapnito

  • Equal opportunity employer