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Zepz

International money transfers

Zepz logo
1001+ employees
  • Fintech
  • B2C
  • Personal finance
  • Payments
62 Buckingham Gate London SW1E 6AJ, UK

Company mission

To unlock the prosperity of cross-border communities through finance and technology.

Top investors

44% employee growth in 12 months

Glassdoor (2.6)

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Trustpilot (4.1)

Our take

Despite advances in the sector, the experience of international money transfers continues to be rather poor. The vast majority of cross-border payments are done offline and are characterized by high fees, tedious administration, and slow processing.

Zepz exists to change this with a digital cross-border payments platform, aimed primarily at parts of the world that have been underserved by the digital revolution. This is a trillion-dollar market where legacy firms such as Western Union have long held a virtual monopoly. However, Zepz can run circles around existing offerings with transaction times counted in minutes rather than days or weeks, and far greater flexibility in how funds are sent and received. This has led to Zepz gaining enormous market traction, with over 50 million customer transactions and $10 billion transferred per year on its platform.

Zepz was formed after payments company Worldremit acquired Sendwave, another company working in the industry. This has led to some duplication in roles which began to affect the overall company's profitability and was exacerbated by the choppy economic conditions of 2022 and 2023. The company has carried out a major restructuring and, with a more efficient structure, is looking to hire top talent to help it achieve its goal of unlocking the prosperity of cross-border communities.

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Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Unlimited Annual Leave: Most Zepz team members are eligible for unlimited annual leave. Colleagues in customer-facing roles, receive a competitive holiday allowance and four recharge days a year. Feel free to make the most of your time off and maintain a healthy work-life balance!
  • Private Medical Cover: ​​You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being
  • Retirement: We offer pension schemes to help you plan for and secure your future
  • Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
  • Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible

Company values

  • We act like owners -- We relentlessly deliver for our customers, and spend our budgets thoughtfully
  • We're embarrassingly honest -- We work best when we're open and honest with one another — especially concerning our challenges and doubts
  • We have a bias to action -- We get to first outcomes quickly – learn, then go again
  • We strive to be better -- We’re always learning, and striving to deliver more effectively within our markets
  • We're inclusive -- We consider inclusivity in all we do to better reflect and serve our customers

Funding (last 2 of 11 rounds)

Oct 2024

$267m

GROWTH EQUITY VC

Aug 2021

$292m

SERIES E

Total funding: $921.7m

This company has top investors

Leadership

Mark Lenhard

(CEO, not founder)

Is also Group CEO of WorldRemit and Sendwave. Previously was COO of Bill.com and CEO of Invoice2Go.

Ismail Ahmed

(Non-Executive Chairman)

Has decades of experience in the money transfer industry. Previously worked for the United Nations Remittance Programme, helping African money transfer companies comply with anti-monetary laundering rules introduced after the 9/11 attacks.

Diversity, Equity & Inclusion at Zepz

  • We celebrate our community. Our commitment to inclusion is seen in our celebration of diversity days, honoring the richness of our global team's experiences and cultures and the communities they represent.
  • We’ve introduced workshops and training sessions. We host workshops and training sessions focused on educating and upskilling our colleagues on areas within diversity and inclusion from inclusive meetings to recognise bias.
  • We’ve initiated Employee Resource Groups. To ensure that every voice within Zepz is heard and empowered, we've started working on Employee Resource Groups (ERGs). These ERGs create space for conversations and collaborations, allowing everyone to engage and connect on a deeper level.
  • We provide a flexible work culture to suit different needs. To cater to our different needs and lifestyles, we've embraced a flexible work culture. We understand that a one-size-fits-all approach doesn't apply to work-life balance and so we provide flexibility in working hours and the freedom to choose your best work environment.
  • We listen to our colleagues. We use Peakon, host Q&A sessions with our leadership, and organise listening spaces to dig deeper and gather regular insights into how employees are feeling.
  • We're remote-first. We're big on remote work! We see it as an opportunity to tap into global talent, without the constraints of geographic location. It also lets us provide a work setting that works with each individual's unique circumstances.

Endorsements

All

Meaningful work (3)

Intelligent people (2)

Open and honest communication (2)

Career progression (1)

Diversity is a priority (1)

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