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To empower brands to leverage end-to-end relationships with their consumers using the power of conversational commerce.
51% employee growth in 12 months
Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.
Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.
Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market
Kirsty
Company Specialist at Welcome to the Jungle
Jul 2022
$21.1m
SERIES A
Apr 2021
$6.8m
SEED
This company has top investors
Andreas Tussing
(Co-CEO)Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.
Artjem Weissbeck
(Co-CEO)Previously co-founded Kapten & Son.
Software Engineering
Operations & Strategy
Finance, Legal & Compliance
Sales & Account Management