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hakuna
Product protection for online shops
- 1-20 employees
- B2B
- Insurance
- Customer service
- API
- eCommerce
- Old Town, Munich, BY
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Company mission
We offer retailers of all sizes and industries the opportunity to offer their customers the perfect product protection directly in their eCommerce shop.
Our take
Traditionally, only large online retailers have been able to offer customers high-quality payment protection. hakuna solves that problem by empowering merchants of all size to provide embedded product insurance.
The company enables users to offer extended warranties and product protection, while simultaneously providing their customers with an effective and easy-to-use claims handling experience. This leads to increased overall customer satisfaction. A raft of notable investors have seen the value in the company, including Klarna founder Victor Jacobsson.
hakuna intends to model itself on Klarna's success, making embedded insurance seamless and more interesting. This will allow the company to differentiate itself further from potential rivals, and will be key to its future success.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Close cooperation with an experienced founders team
- Offices in Berlin & Munich
- Flexible working hours, remote & home office
- Flat hierarchies and fast decision making
- 30 days of vacation
- Attractive salary according to industry standards
- State of the art work equipment
Company values
- Customer Centricity: Customers are what drive us every day. We want to solve their problems with the best possible product, and want every customer to become a true fan
- Team First: We believe in teams that are diverse, creative and make their own decisions
- Founder's Mentality: We act like entrepreneurs: we are self-reliant, pragmatic, invest time wisely and always remain optimistic
Funding (2 rounds)
Sep 2022
$4.3m
SEED
Dec 2021
$1.6m
SEED
Total funding: $5.9m
Leadership
Orhan Köroglu
(Co-CEO)Was Founder & Managing Director of abracar GmbH, and Director of Product Management at AutoScout24.
Sebastian Jost
(Co-CEO)Was a Project Manager at Oliver Wyman, and Founder & Managing Director of abracar. Worked as Chief Commercial Officer of SumUp.