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kea
Voice tech for restaurants
- 21-100 employees
- B2B
- Artificial Intelligence
- Communication
- SaaS
- Automation
- Shoreline West, Mountain View, CA
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Company mission
To help restaurants own their customer relationships and improve their business operations in order to power the world's commerce.
2% employee growth in 12 months
Our take
Whilst online food ordering continues to thrive, there is still a massive market for people who prefer to order food through a phone call. However, phone lines are generally old-fashioned and problematic due to long hold waits, terribly audio quality, and understaffed hospitality teams.
Kea uses AI to provide an over-the-phone 'virtual cashier' that aims to process food orders and increase customer uptake regardless of staffing quantities. The software uses the AI to conduct a high-quality conversation and recognize keywords such as menu items and customizations, but can also recognize when a human cashier is required to step in.
The startup’s approach to AI assistance is smart as it provides a means to innovate upon phone ordering while preventing the process from entirely relying on automation. By ensuring that the software can recognize when a situation requires a human to intervene, the service acts more as a technological assistant to cashiers as opposed to a replacement.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Remote work
- Generous stock option plan
- Unlimited PTO
- Incredible teammates and a caring workplace culture
- 100% employer-paid medical and mental health care benefits. Vision and dental also available
- FSA/DCFSA
- Ownership, responsibility, and empowerment in what you do
Company values
- Compassionate - We care for each other and our customers. We have each others backs in business and life. We believe that small acts of kindness go a long way
- Transparent - We believe in facing reality. We are transparent and believe in open communications to solve challenges
- One unit, high velocity - We are and always will be a unit. Our ability to compromise and adapt allows us to execute for you with velocity
Funding (last 2 of 3 rounds)
Nov 2020
$10m
SERIES A
May 2019
$2.8m
SEED
Total funding: $13.1m
This company has top investors
Leadership
Adam Ahmad
(CEO)Adam studied at the University of Pennsylvania before co-founding Fluc, working in Business Development at Magic, and spending 6 years at Next Force. They left their Advisory role to found kea in 2017, serving since as CEO.