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To make health care #1 in customer service.
After receiving frustratingly poor communication during a health scare, Artera (formerly known as WELL Health) founder Guillaume de Zwirek decided to change things. The company was born aiming to provide efficient, simple and helpful communication for patients.
Its biggest selling point is its AI chatbot, designed to remove a huge portion of administrative tasks from the hands of medical staff, which allows them to work more productively. It claims it can automate up to 90 hours of work, and boasts integrations with 15 major pre-existing healthcare data systems, meaning a straightforward set-up process for companies.
Its success has been recognised, with KLAS calling it the #1 firm in patient outreach two years in a row, as well as partnerships with over 400 hospitals across the US. Recent funding is being focused on expanding its patient communication teams, and on R&D for new communication solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Nov 2020
$45m
SERIES C
This company has top investors
Guillaume de Zwirek
(CEO)Previously worked in Product Marketing at Google, and then in Publishing & Performance Marketing at Graphiq.