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CareMessage

Patient engagement for underserved populations

21-100 employees

Healthcare
B2B
Social Impact

Pacific Heights, San Francisco, CA

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Company mission

To leverage technology to help safety net organizations fulfil the essential needs of underserved populations.

Top investors

Few candidates hear
back within 2 weeks

40% female employees

19% employee growth in 12 months

Glassdoor (3.7)

Our take

CareMessage allows healthcare providers to keep in touch with patients after consultations or treatment, prompting engagement from inactive clients and improving health outcomes for those in need of follow up care. For the providers themselves, CareMessage also offers workflow automation and management tools to optimize business. The result is fewer no-shows, and less time wasted on administrative duties.

Whilst this kind of practice management product is nothing new in the private healthcare sector, CareMessage’s client focus is. Pointedly, the non-profit works with a network of over 300 global safety net organizations, through which it reaches over 7 million underserved patients.

Over recent years, the CareMessage engagement system has also been used to publicise other safety net services like food support over the pandemic period. This kind of growing, popular, and socially impactful influence is remarkable and helps offer an urgent solution in the increasingly stressed US healthcare market.

Freddie

Company Specialist at Welcome to the Jungle

Benefits

Competitive salary
Flexible work hours as a fully remote team
Half-day Fridays
Generous medical, dental, and vision insurance for employees and their families
Health Savings Accounts and Flexible Spending Accounts
401k retirement plan
Short & long-term disability insurance
Paid parental leave for biological and adopted children
9 wellness days to be used for anything that comes up in life or self-care
Paid time off & 1-month (20 working days') paid sabbatical after the 4-year anniversary
15 paid company holidays, plus a ~5-day mid-year break and a ~5-day end-of-year break
Employee Assistance Program
Budget for professional and personal development (webinars, online courses, books, and more)

Company values

Collaboration: We are a distributed, all-remote team where everyone works together to make an impact. We do this by keeping a growth mindset, embracing and learning from failures, and an attitude of winning or losing together
Action: We are strong in our convictions and advocate for the customers and patients we serve. We take action on insights gained through empathy to improve outcomes for our patient populations and improve our customers' experiences with our products
Results: We are committed, honest, and take our work seriously. We achieve big impactful goals with independent problem solving, accountability, initiative, and data-driven impact
Empathy: We empathize with and respect each other, our customers, and the underserved populations they serve. To do our best work for our patients we must treat each other with care, create an inclusive environment for all team members, and prioritize our own wellbeing

Funding (last 2 of 5 rounds)

Jul 2020

$0.3m

GRANT

Jul 2017

$12m

SERIES B

Total funding: $19.4m

This company has top investors

Leadership

Vineet Singal

(CEO)

An instructor at Stanford University Medical Center who subsequently moved onto the Stanford board of trustees, and then the Stanford medicine community council.

Cecilia Corral

(VP of Product)

Worked on engineering diversity programs at Stanford School of Engineering, and then moved on to assist with the grand challenge scholars program at the University of Texas.