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Hi Marley
Communication platform for the insurance industry
- 101-200 employees
- B2B
- Insurance
- Communication
- Customer service
- SaaS
- Downtown Crossing, Boston, MA
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Company mission
Hi Marley's mission is to provide the insurance ecosystem with a comprehensive communication platform. Its texting platform connects carriers and partners with customers for policy interactions, underwriting, and claims.
-3% employee growth in 12 months
Our take
The insurance industry can be notoriously frustrating for policyholders during the claims process, with a reported 40% of people considering a switch of insurers following a claim. This is the outcome that Hi Marley wants to help carriers avoid.
The company uses an AI-enabled communication platform designed to allow insurance carriers and their partners to talk to policyholders in real time via simple text messaging. This ultimately gives carriers more opportunities to satisfy and retain their customers.
Hi Marley has enjoyed rapid in recent years, with a quadrupling of its user base. It has also more than doubled the number of carriers using its platform, which now include the likes of American Family, MetLife, Auto-Owners, Erie, and MAPFRE. Recent improvements such as the addition of a suite of collaborative tools to its platform seem likely to help it maintain its edge in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Open vacation policy - we all work hard and take time for ourselves when we need it
- A culture of employee engagement, diversity and inclusion
- Full benefits package including parental leave, a matching 401k program, and medical, dental, vision, disability, and life insurance
- Generous stock options - we all get to own a piece of what we’re building
- A fun, lively startup culture
- Core values-based leadership
- Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
Company values
- Max courage - we encourage our team, our customers, and their customers to dream big, try new ideas and maximize impact by measuring risk
- Be humble – we lead with appreciation and promote a culture of humility, compassion and openness to learn from anyone, anywhere
- Ubuntu “I am because we are” - we believe true success is much bigger than any single individual or company. By aligning our individual aims behind a shared purpose we can achieve our fullest potential, together
Funding (last 2 of 5 rounds)
Apr 2023
$12m
SERIES B
Mar 2021
$25m
SERIES B
Total funding: $62.5m
This company has top investors
Leadership
Mike Greene
(CEO)Mike spent 5 years as an Accenture Management Consultant before working as an IBM Associate Partner and co-founding Futurity Group. They worked for Aon for 7 years before co-founding Hi Marley as CEO in June 2017.
John Miller
(CTO)Having worked as a Consultant for 4 years, John worked as a Principal Engineer at Litle & Co and Aon, before founding Hi Marley as CTO.
Mitesh Suchak
(Co-Founder)Mitesh was Managing Partner at Futurity Group before becoming Partner at Aon Inpoint. After 7 years, they left this role to co-found Hi Marley.
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