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Hi Marley's mission is to provide the insurance ecosystem with a comprehensive communication platform. Its texting platform connects carriers and partners with customers for policy interactions, underwriting, and claims.
The insurance industry can be notoriously frustrating for policyholders during the claims process, with a reported 40% of people considering a switch of insurers following a claim. This is the outcome that Hi Marley wants to help carriers avoid.
The company uses an AI-enabled communication platform designed to allow insurance carriers and their partners to talk to policyholders in real time via simple text messaging. This ultimately gives carriers more opportunities to satisfy and retain their customers.
Hi Marley has enjoyed rapid in recent years, with a quadrupling of its user base. It has also more than doubled the number of carriers using its platform, which now include the likes of American Family, MetLife, Auto-Owners, Erie, and MAPFRE. Recent improvements such as the addition of a suite of collaborative tools to its platform seem likely to help it maintain its edge in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Apr 2023
$12m
SERIES B
Mar 2021
$25m
SERIES B
This company has top investors
Mike Greene
(CEO)Mike spent 5 years as an Accenture Management Consultant before working as an IBM Associate Partner and co-founding Futurity Group. They worked for Aon for 7 years before co-founding Hi Marley as CEO in June 2017.
John Miller
(CTO)Having worked as a Consultant for 4 years, John worked as a Principal Engineer at Litle & Co and Aon, before founding Hi Marley as CTO.
Mitesh Suchak
(Co-Founder)Mitesh was Managing Partner at Futurity Group before becoming Partner at Aon Inpoint. After 7 years, they left this role to co-found Hi Marley.
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