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To pave the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful, and inspiring way.
7% employee growth in 12 months
Messaging is fast becoming the dominant mode of communication between businesses and their customers, but many companies are struggling to keep pace. Hubtype is addressing this shortfall, building customer service focused conversational tools. These go beyond simple chatbots to include richer conversational features like human hand-off, and elements of graphical user interfaces.
Ultimately, Hubtype's goal is to become more of a reference service for developers looking to build their own chatbots on services like Whatsapp and Twitter. This would theoretically open up a huge market: the demand for 24/7 services, frictionless contact, and greater automation, has meant business chatbots are in increasing demand.
It also means the market for chatbot-building is competitive. Bot-builder frameworks like Hubtype include Rasa and Botpress, two agile companies in the startup environment, and Microsoft Bot Framework, which runs a similar operation but with patently deeper pockets. Whilst these all focus more on conversational AI, and Hubtype is committed to more feature-rich chats, Hubtype will need to keep pace with a rapidly developing chatbot landscape to retain their edge.
Steph
Company Specialist at Welcome to the Jungle
Marc Caballé
(CEO)Previously a Software Engineer, then Team Lead, at Telespazio Ibérica, who moved on to serve as COO at Dareyoo. Prior to Hubtype was Team Leader on a GFT project for Deutsche Bank.
Eric Marcos
(CTO)Previously a co-founder of Dareyoo, and Teamwin - the project into which Dareyoo pivoted. Subsequently served as Vice Dean of New Trends in IT at COEINF.