Sales Operations Manager, Hubtype
Chatbot development framework
Posted today
Chatbot development framework
21-100 employees
Posted today
21-100 employees
Company mission
To pave the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful, and inspiring way.
Role
Who you are
- 4+ years of experience in RevOps, SalesOps or GTM Ops leadership role — ideally in SaaS scaleups
- Deep experience with:
- Salesforce + sales engagement tools (Salesloft, Amplemarket, Apollo,etc.)
- Process Automation tools (Zapier, n8n, etc)
- Strong understanding of B2B pipeline generation, outbound motions, and complex sales cycles
- Proven experience managing cross-functional teams
- Fluent in revenue analytics, forecasting, and performance metrics
- Experience with lead lifecycle, attribution, and CRM workflows
- Experience in leveraging AI for automation of key revenue operations and generation processes
- Bonus: experience supporting sales teams selling to enterprise CX, marketing, or digital decision-makers
What the job involves
- As Sales Operations Manager, you’ll own the infrastructure, processes, insights, and systems that fuel Hubtype’s sales engine. You will lead a cross-functional RevOps strategy across Sales, SDR, Marketing and GTM Enablement to ensure the team has pipeline, precision, and power to scale
- You’ll report to the VP of Sales and work closely with Sales, Marketing, Customer Success and Product on everything from lead routing to forecasting, from tech stack automation to insights that drive decisions
- You’re not just operational — you’re strategic. Your mission is to eliminate friction, boost pipeline generation, and optimize the sales machine for predictable growth
- Own, optimize, and scale the RevOps tech stack: Salesforce, HubSpot, Amplemarket, etc
- Lead a GTM enablement team (including a GTM Engineer) to automate outreach, enrich lead data, and streamline prospecting
- Build and manage onboarding, playbooks, and process documentation for SDRs and AEs
- Run commission systems and performance dashboards, aligned with Admin&Finance and People
- Own sales process performance: funnel health, conversion rates, speed-to-lead, etc
- Drive forecast accuracy, pipeline hygiene, and CRM governance
- Work closely with the VP Sales and Sales Leaders on weekly forecast and pipeline reviews
- Lead quarterly OKR planning and alignment for GTM teams
- Ensure leads are correctly routed, qualified, and followed up through automated workflows
- Partner with marketing to align on lead scoring, attribution, and outbound/inbound motions
- Uncover where leads drop off, why, and what to do about it
- Translate data into decisions: revenue metrics, CAC, lead-to-close, win rates, campaign ROI
- Proactively surface insights, bottlenecks, and GTM improvement opportunities
- Help shape strategic sales initiatives like territory planning, account mapping, and pricing support
- Use AI and automation to enhance RevOps processes — from lead qualification and pipeline analysis to forecast accuracy, campaign targeting, and GTM performance insights
- You will lead the charge in applying AI to scale and sharpen our GTM engine. We’re already integrating AI across the revenue stack (e.g., LLM-based outreach personalization, automated lead scoring, predictive pipeline health, and performance forecasting). You’ll:
- Use AI tools (e.g., ChatGPT, Amplemarket AI, Apollo AI, etc.) to automate lead qualification, sales outreach, campaign targeting, and post-call analysis
- Partner with our GTM Engineer to implement and evolve AI workflows across our Salesforce-HubSpot-Zapier ecosystem
- Evaluate and deploy AI copilots that help reps prioritize actions, reduce admin time, and boost conversion
- Design and iterate on prompts and models to enhance pipeline analytics and forecasting accuracy
- Stay ahead of emerging AI technologies that could strengthen our GTM strategy — and help the team adopt them with confidence
- This role is ideal for someone who is not only fluent in RevOps tooling but also excited to lead the integration of AI across sales, marketing, and analytics processes
Application process
- If you're ready to apply, here's what we'd like to see:
- An up-to-date CV
- A motivation letter about yourself and why you think you fit the position. Be as specific as you can
Our take
Messaging is fast becoming the dominant mode of communication between businesses and their customers, but many companies are struggling to keep pace. Hubtype is addressing this shortfall, building customer service focused conversational tools. These go beyond simple chatbots to include richer conversational features like human hand-off, and elements of graphical user interfaces.
Ultimately, Hubtype's goal is to become more of a reference service for developers looking to build their own chatbots on services like Whatsapp and Twitter. This would theoretically open up a huge market: the demand for 24/7 services, frictionless contact, and greater automation, has meant business chatbots are in increasing demand.
It also means the market for chatbot-building is competitive, with the company's rivals including Rasa, Botpress and Microsoft Bot Framework. Whilst these all focus more on conversational AI, and Hubtype is committed to more feature-rich chats, Hubtype will need to keep pace with a rapidly developing chatbot landscape to retain their edge.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company benefits
- A role where you'll have lots of room to shine
- Working with amazing people from all over the world, with different cultures, experiences, and knowledge
- 22 days holiday per year, plus national holidays
- Fully remote policy and very flexible working – we trust you to get the work done
- 10% personal growth time. At Hubtype you’re expected to dedicate 10% of your time to self-improvement in the way you think it’s best for you. Whether it’s through online courses, side projects, or reading books, that’s up to you
- Attractive Benefits & Perks Plan, centred on Learning & Development
- Workstation budget for making great work happen at home
Company HQ
L'Antiga Esquerra de l'Eixample, Barcelona, Spain
Leadership
Marc Caballé
(Co-Founder & CEO)Previously a Software Engineer, then Team Lead, at Telespazio Ibérica, who moved on to serve as COO at Dareyoo. Prior to Hubtype was Team Leader on a GFT project for Deutsche Bank.
Eric Marcos
(Co-Founder & CTO)Previously a co-founder of Dareyoo, and Teamwin - the project into which Dareyoo pivoted. Subsequently served as Vice Dean of New Trends in IT at COEINF.
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