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To go beyond claims management and deliver personalised insurance solutions.
Insurance claims take time to process, but the industry is seeing a flurry of new ventures seeking to streamline these operations. SBS Insurance Services is among these new ventures, aiming to digitise the claims process through the use of AI.
Working with UK household insurers, SBS combines technology with innovation to streamline the claims process, covering claims across a range of categories, including leisure, travel, consumer goods, home and tech. Its platform includes validation tools and self-serve programs that accelerate claims processes without scrimping on quality and clarity.
A 2025 pilot scheme launched in partnership with UnlikelyAI was deemed a success. Utilising its partner’s LLMs and neural networks, the automated claims processing pilot positions SBS in good standing for future investment and product rollout. If it can keep ahead of the digitisation trend in insurance processing, SBS could grow to become a leader in the sector.
Freddie
Company Specialist at Welcome to the Jungle