Totango

Customer success platform

Totango logo
101-200 employees
  • B2B
  • Artificial Intelligence
  • Business Intelligence
  • SaaS
  • Data Analysis
Fully remote

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Company mission

To help businesses grow by investing in their customers.

Our take

Building customer journeys is crucial for companies to improve revenue performance and build client bases. However, many of the tools available for journey mapping, designing and building are separate, meaning that the operations are siloed and work is too slow to build revenue and customer engagement momentum.

Totango is a leading customer growth and success solutions provider that merges many of the operations within the sector into one platform. Its tools provide businesses with customer data analysis, revenue growth, business scaling, and market strategy solutions through the adoption of AI and automation.

Totango’s merger with customer growth platform Catalyst in 2024 expanded the company’s remit, and it was bolstered even more by acquiring Parative AI later that year. These two partnerships add customer growth analysis and churn intelligence to the suite available at Totango, ultimately creating an all-in-one solution for customer success. With massive clients such as Github citing 130% net revenue retention increases and a market presence across 25 states and 6 countries, Totango has firmly secured its top position in the customer growth sector through recent expansion and savvy partnerships.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible PTO
  • Employee equity
  • Learning & development
  • Remote first, hybrid friendly
  • 401(k) with employer matching
  • Team celebrations
  • Generous parental leave
  • Comprehensive health & wellness plans

Company values

  • Curious - We’re ignited by the spark of curiosity that kickstarts innovation. We encourage a culture of ongoing learning and exploration so we can find new opportunities, learn from what we do, and move forward with fresh insights.
  • Collaborative - We’re all about “we,” not “me.” We tap into the unique strengths and perspectives of everyone. Working as “one team” is how we achieve more together.
  • Competitive - We’re fueled by a healthy competitive spirit that helps us exceed our own expectations. We drive innovation. We lead the industry. We achieve remarkable results.
  • Committed - We’re totally committed to our work and customers. We tackle challenges head-on because we’re set on reaching our goals and being excellent in everything we do.
  • Candid - We’re brave enough to speak openly, truthfully, and kindly, even when it’s tough. Honesty and transparency build trust and help things continuously improve.

Funding (last 2 of 5 rounds)

Sep 2021

$100m

SERIES D

Feb 2018

$9m

LATE VC

Total funding: $136.6m

Leadership

Alistair Rennie

(CEO & Board Member)

Previously Board Member at Auvik Networks Inc, Executive in Residence at Great Hill Partners, was a General Manager at IBM Blockchain and was a VP of Marketing at 724 Solutions.

Jobs (2)

Finance, Legal & Compliance

Sales & Account Management