Director of UX Design, HeartFlow
$220-280k
+ Cash Bonus + Stock Options
3 days a week in office
Medical equipment manufacturing
Posted today
Medical equipment manufacturing
501-1000 employees
Posted today
$220-280k
+ Cash Bonus + Stock Options
3 days a week in office
501-1000 employees
Company mission
To save lives, improve the patient experience and reduce the overall costs of care.
Role
Who you are
- Experience: Proven track record as a UX leader, with significant experience in designing and delivering complex products, preferably within the medical device or healthcare domain
- Leadership: Demonstrated ability to lead, inspire, and mentor a team of UX designers, fostering a collaborative and high-performance environment
- Design Expertise: Strong portfolio showcasing expertise in interaction design, visual design, information architecture, and user research methodologies for complex applications
- Strategic Thinking: Ability to translate business objectives and technical constraints into compelling user experience strategies and actionable design plans
- Communication: Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions and advocate for user needs to diverse stakeholders
- Problem-Solving: Strong analytical and problem-solving skills, with a data-driven approach to design decisions
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
- Regulatory Acumen: Not required, but familiarity with regulatory frameworks is preferred, especially with medical devices (e.g., FDA, IEC 62366, ISO 13485) and experience navigating design processes within a regulated environment
- A BS/MS degree in Human-Computer Interaction, Interaction Design, Graphic Design, or a related field, or equivalent practical experience
- At least 12 years of professional experience in UX design, with a minimum of 5 years in a leadership or management role, and a preference in Software as a Medical Device
What the job involves
- As a Director of UX Design, you will lead the user experience vision and strategy for Heartflow's innovative medical technology products
- You'll be responsible for building, mentoring, and leading a team of talented UX designers, ensuring a cohesive and exceptional user experience across our growing product portfolio
- Your role will involve championing user-centered design principles, collaborating closely with product management and engineering, and setting the standard for design excellence in a regulated environment
- A significant focus will be on translating complex medical algorithms and data into intuitive and effective user interfaces for clinicians, requiring a deep understanding of design for medical devices and clinical workflows
- UX Strategy & Vision: Define and champion the overall UX vision and strategy for Heartflow's products, ensuring alignment with business goals, user needs, and technological capabilities
- Team Leadership & Mentorship: Build, mentor, and grow a high-performing team of UX designers, fostering a culture of collaboration, innovation, and continuous improvement
- Design Excellence: Establish and enforce design standards, best practices, and a consistent design language across all products, ensuring a high bar for usability, aesthetics, and user satisfaction
- User Research & Insights: Drive comprehensive user research initiatives, including usability testing, interviews, and ethnographic studies, to deeply understand clinician workflows, pain points, and needs
- Translate these insights into actionable design solutions
- Cross-functional Collaboration: Partner closely with product management, engineering, human factors engineering, clinical, and regulatory teams to integrate user experience seamlessly throughout the product development lifecycle
- Product Definition & Planning: Collaborate with product managers to define user needs, inform product roadmaps, and translate complex technical requirements into elegant and intuitive user experiences
- Regulatory Compliance: Ensure all design activities and outputs comply with relevant regulatory standards for medical devices (e.g. , FDA, IEC 62366, ISO 13485), working closely with QA/RA
- Design Operations: Optimize design processes, tools, and workflows to enhance efficiency and collaboration within the UX team and across cross-functional partners
- Thought Leadership: Stay abreast of industry trends, emerging technologies, and best practices in UX design, medical device design, and healthcare technology
Our take
HeartFlow was founded in 2007 and is a medical equipment manufacturer that uses CT-scanned 3D modelling to assess and analyze a patient's arteries. This noninvasive process can help assess the risks of heart disease and strategize the appropriate treatment.
HeartFlow has had a long history of awards and innovations. In 2021, it brought its technology to the NHS in England and in October 2022, introduced a plaque analysis service. As time has gone on, Heartflow has indicated that it is keeping up with technological advances and finding new ways to provide heart health services through them.
HeartFlow successfully launched its IPO in 2021 but faced a setback when its merger with Longview Acquisitions was called off in 2022 due to unfavourable market conditions. Despite this, the company has made a strong comeback and recently unveiled its next-generation plaque analysis AI, demonstrating its continued commitment to innovation and growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Mar 2025
$98m
CONVERTIBLE
Apr 2023
$215m
SERIES F
Total funding: $980.6m
Company benefits
- Medical, Dental, Health (90% of premium paid by HeartFlow)
- Stock options to all employees
- Flexible Spending Accounts
- Lounge featuring collaboration space, pinball, foosball, and ping pong
- Free snacks and drinks and subsidized health food
- Friday run/walk program - get fit, socialize and earn rewards
- Events throughout the year: Ironman competition, blood drive, sports league play (kickball, beach volleyball, etc), waffle bar, BBQs, biometrics assessment, and more!
Company HQ
Old Mountain View, Mountain View, CA
Leadership
John Farquhar
(CEO)Joined HeartFlow in 2021 as the President and Chief Operating Officer and became the CEO in 2022. Prior to this, they were the VP and General Manager at Medtronic. They also spent 5 years as a Professional Football Player in the NFL.
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