Growth Strategy & Operations Lead, Airbnb
€98-123k
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
€98-123k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- Qualified candidates will have 10+ years of work experience, preferably with experience in business consulting or Strategy and Operations in a start-up. Tech background is a plus
- Business background with understanding of operations and/or sales, growth marketing, partnerships roles and responsibilities
- Strong project management experience working cross-functionally with multiple departments, ideally in tech companies or in innovation business units. Mastering of project management frameworks and methodologies. Ability to frame issues and develop hypotheses to solve them. Ability to organize and prioritize work, for oneself as well as for various functions to achieve common goals
- Analytical mindset, able to conduct end-to-end business analysis, leveraging excel and AI tools. SQL or Python knowledge is a plus
- Hands-on approach and detail-oriented. Getting things done fast and learning by doing mindset
- Written and verbal communicator with strong presentation and influence skills
- Fluent in French and professional English required
- Location: Paris based, willing to come frequently to the office
What the job involves
- As a Growth Strategy & Operations Lead for France, you will work with the Country Manager and Leadership team for France and Benelux (based in Paris) to develop and execute growth initiatives to accelerate Airbnb’s business in your market
- You will also align the functions operating in your country behind common objectives and manage business projects to drive direct impact on Airbnb’s demand and supply
- Your attention to detail, analytical mindset, organization and communication skills will all ensure you succeed. You love to work on multiple priorities, run complex workstreams in parallel and thrive in fast-paced, ever changing environments
- You want a role where you will both define strategies then flawlessly execute them. You're equally comfortable presenting to leadership and managing the operational details of a project
- This is a fixed-term position for 12 months, starting ASAP, based in our Paris office near Opera
- Own the conception, execution, and measurement of cross-functional business initiatives end-to-end. Concretely, this means defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, working with cross-functional stakeholders to achieve the solution and driving post-mortem on learnings. These initiatives will span across the demand, supply, and regulatory surfaces of the business, both on tactical short-terms wins and strategic long-term actions
- Support business growth and acceleration by sourcing and operating innovative levers. Concretely, this means sizing, coordinating and operating pilots around broad topics such as traffic, CRM, growth marketing, new supply segments, distribution partnerships…
- Drive regular business operation meetings and initiate meaningful conversations. Concretely, this means organizing and leading weekly meetings or working routines with cross-functional project teams (sales, marketing, product, community, legal…) to ensure key initiatives are on track and escalate accordingly when relevant
- Present analysis, insights and actionable plans to the Airbnb France leadership team to drive key business decisions. Concretely, this means using and merging available data sources and tools, internal and external to analyze macro and micro trends and define a key problem to solve. Then based on consultation with internal stakeholders, framing a recommendation and plan to support leadership decisions
- Collaborate daily with Leadership to monitor and report on business performances. Concretely, this means collaborating daily with France Country Manager, Business Operations Lead for EMEA and France, Finance, to understand key business metrics, build performance narrative and deliver the story in weekly, monthly and quarterly business reviews
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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