Head of Operations, Portex

• Navigate ambiguity – Stay calm under pressure and find creative paths forward
• Own your growth – Speak up when you’re stuck and bring a plan to move forward
• Switch gears easily – Jump in wherever needed–strategy or execution
• Keep the trains running – Create structure, prioritize, and keep things on track
• Ramp fast – Learn quickly and figure things out without all the answers
• Set the high bar – Take pride in quality and expect the same from others
• Move with intention – Know when to go fast and when to pause for polish
• 3+ years in fast-paced, high-growth, or high-responsibility environments
• Strong SaaS ops foundation (internal + GTM exposure)
• Familiarity with mid-market sales or GTM motions
• Proven cross-functional project management experience
• San Francisco-based (hybrid role, 3x/week in-office)

Desirable

• This role is not for the faint of heart—but it’s an incredible opportunity for someone who wants to help build a company from the ground up
• You’ll work directly with the CEO to keep the business running smoothly, solving real problems across GTM, internal ops, and data
• Whether it’s refining outbound strategy, unblocking execution, or tracking key metrics, you’ll be hands-on with the work that matters most
• This is a high-impact, high-visibility role for someone who thrives on ownership, operates with urgency, and wants to grow into a critical leader as the company scales
• Drive high-priority initiatives forward–build lightweight plans, clarify owners, and maintain momentum
• Own internal rhythms–stand-ups, all-hands, planning cycles, and check-ins
• Translate goals into actionable plans without overcomplicating the process
• Manage internal coordination, shared tools, basic finance, and investor updates
• Set up and maintain simple systems to keep the team organized and moving fast
• Spot and solve operational issues before they become blockers
• Prioritize leads or accounts based on ICP or sales feedback
• Clean, enrich, and maintain leads and account data across tools like Salesforce, Clay ZoomInfo & Outreach to ensure sales has accurate, actionable information for outbound success
• Manage CRM hygiene, pipeline tracking and sales ops frameworks
• Help run and assess outbound experiments
• Monitor GTM performance and surface gaps or opportunities
• Pull and organize data to support decisions across GTM, product, and finance
• Build lightweight dashboards (Excel, Metabase, etc.) and highlight key trends
• Improve visibility without creating manual work or bloated systems