Account Manager, Bulletproof
Cyber security services
Be an early applicant
Cyber security services
101-200 employees
Be an early applicant
101-200 employees
Company mission
To solve the greatest cyber security challenges through innovation and simplicity.
Role
Who you are
- Previous Cyber experience is desired
- More important is a positive attitude, strong work ethic, and willingness to learn
- Motivated by targets and comfortable working in a commercial environment
- Good communication skills, with confidence to engage clients and build relationships
- Organised and disciplined, with attention to detail in managing accounts and pipeline
- Curious and eager to learn about cyber security sector
- Resilient and adaptable, with the drive to deliver results
- Willingness to travel for client meetings and events as required
- Bachelor’s degree in Business, Marketing, or a related field, or relevant account management experience. Equivalent practical experience will also be considered
What the job involves
- WorkNest is hiring a Account Manager on behalf of our sister company. This is a hybrid role, requiring in-office attendance twice a week at either our Leeds or Stevenage location
- The Account Manager will manage a portfolio of accounts with a mid-level personal retention and growth target. The focus will be on building strong client relationships, ensuring satisfaction, and driving growth through renewals, upsell, and cross-sell
- This is a development role for someone ambitious, proactive, and eager to progress within a commercial career path. Success in this role is less about years of experience and more about the right attitude, drive, and willingness to learn
- Manage a portfolio of clients, ensuring their satisfaction, retention and growth
- Carry a mid-level target, contributing to team goals through renewals and expansion
- Act as the day-to-day contact for assigned clients, building strong and trusted relationships
- Identify opportunities for upsell and cross-sell, bringing additional value to clients
- Support client meetings, reviews, and renewal conversation with guidance from senior colleagues
- Work to consistently achieve retention and growth targets
- Proactively spot risks of churn and support strategies to protect accounts
- Contribute to commercial negotiations and renewals, developing skills in deal handling
- Keep CRM records accurate and up to date to provide full visibility of pipeline and forecasts
- Work closely with the Client Management Team Leader for coaching, mentoring, and skills development
- Lean from and support senior colleagues, shadowing on key accounts where appropriate
- Collaborate with other departments to ensure excellent client outcomes
- Partner with Marketing to follow up on campaigns and ABM activity
- Share best practice and contribute to a positive, ambitious team culture
- Take ownership of personal growth, actively engaging in feedback and training
- Build knowledge of the sector and continuously improve account management skills
- Demonstrate ambition and readiness to progress into more senior roles
Our take
No matter how big or small an organization is, digital resilience is vital as businesses protect themselves against an increasing frequency of cyber-attacks. As a leading UK cybersecurity provider, Bulletproof provides flexible and affordable cybersecurity solutions for businesses of all sizes.
Partnered with businesses across a range of industries, including Paymentsense, Autoglass, and Riverlite, Bulletproof’s penetration testing, detection & response, compliance services and security training, powered by the company’s SIEM technology and SOC team, help keep business data secure 24/7.
As companies aim to keep up with global challenges and the current cyber threat landscape, Bulletproof’s in-house UK Security Operations Centre (SOC) and years of industry experience have it well placed to remain an industry-leading cybersecurity solutions provider.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Holiday: You'll receive a generous holiday package, with an extra day off for your birthday. Plus, your holiday allowance increases with service
- Gym: We encourage our staff to stay healthy, so we heavily subsidise your gym membership
- Team Events: You know what they say about all work and no play, so our social committee makes sure there’s always fun things to do and tasty treats to snack on
- Pension: Planning for the future pays for itself, but we help things along with a generous company pension
- Private Medical: Comprehensive private medical insurance, because your health matters
Company HQ
Belgravia, London, UK
Leadership
Mark Boost
(Founder)Co-Founder & current CEO of Civo. Founder and Chairman of both Defense.com, and ServerChoice, Founder of Ai Networks, and Founder & former CEO of LCN.com. Former Director of Vorboss Limited.
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