Operations Manager, Dandy
Design Systems
$116.5-150k
+ Equity
Fully digital dental lab
Open for applications
Fully digital dental lab
1001+ employees
Open for applications
$116.5-150k
+ Equity
1001+ employees
Company mission
To become the best digital dental lab for every dentist.
Role
Who you are
- We're scaling fast, and we need an Operations Manager who thrives in complexity and moves with urgency
- If you're energized by deep analysis, complex systems, and building scalable infrastructure, this is the role for you
- 5+ years in operations, manufacturing, or systems-focused roles (consulting, strategy, or product ops experience a plus)
- Strong program/project management skills with experience delivering cross-functional system rollouts
- Can effectively prioritize projects according to impact and business needs
- Ability to think along long term and near term timelines
- Ability to build workstreams from 0 to 1 in support of new product introductions
- Experience designing and implementing systems for scale
- Data-driven problem solver; comfortable using SQL, Looker, or similar tools to build visibility and drive decisions
- Strong communicator who can translate operational needs into system requirements and influence cross-functional partners
- Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments
Desirable
- Outstanding professional references to share
- Experience with marketplace models
- Part of a startup acquisition or IPO
- Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work
What the job involves
- In this role, you'll be at the heart of our operations engine, driving the strategy and execution required to scale production at unprecedented volume and speed
- This isn't just about keeping the lights on—it's about building the operational backbone for hypergrowth
- This role sits on our Design Operations team and is focused on building infrastructure and developing strategic initiatives that solve complex business problems spanning multiple core functions
- You'll lead projects that determine how we scale operationally across a distributed footprint, and how we coordinate that scale cross-functionally—from Design to Quality to Product & Engineering
- Build scalable systems: Collaborate with workforce, quality, and training teams to improve systems, build data reporting, and innovate new workstreams
- Partner with product to develop custom tooling and automated solutions that increase efficiency and promote high quality outcomes
- Own architecture & strategy: Partner with Product and Data to define system requirements, align on architecture decisions, and roll out enhancements
- Work with 3rd party vendors to create automated design solutions
- Ensure visibility & accountability: Build data tracking to analyze workforce and tooling performance to drive continuous improvement across teams
- Understand deep technical problems and translate them into high level summaries for senior management and executive teams
- Operationalize improvements: Diagnose bottlenecks, design solutions, and lead pilots/rollouts to close gaps
- Cross-functional leadership: Act as the connective tissue between Strategy Operations, Product, Data, Design, and Manufacturing, ensuring system architecture reflects operational realities and future scale needs
Our take
Dentistry has long relied on outdated practices. Dandy was created to modernize and simplify dental operations by integrating technology into every aspect of the dental practice. Its goal is to streamline workflows, making dental practices more efficient and easier to manage.
While other startups have tried to bring technology to the dental field, Dandy distinguishes itself by understanding the industry's complexity and respecting the way dentists operate. Rather than overwhelming practitioners with a complete overhaul, Dandy introduces new features gradually, such as digitizing dental labs for procedures like crowns and implants.
Dandy aims to provide a complete "business-in-a-box" solution that allows dentists to focus on patient care while the platform handles administrative and operational tasks. While this vision has the potential to bring immense value to a field in need of innovation, the challenge lies in overcoming dentistry's resistance to change. Patience and persistence will be key as Dandy reshapes how dental professionals run their practices.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (1 round)
Apr 2019
$4.4m
SEED
Total funding: $4.4m
Company benefits
- Comprehensive health plans: Your health is our top priority. We offer a range of comprehensive medical, dental, and vision plans so you can choose what works best for you. Some plans include employer contributions to Health Savings Accounts (HSAs), and we offer options that cover 100% of employee-only premiums.
- Flexibility, built-in: At Dandy, we flex-first, which means trusting you to own your day and deliver, working where and how you want. We believe that by embracing flexibility, we empower everyone to balance work and life in the way that works best for them. Some roles need to be on-site due to the nature of the work.
- Investing in your wellbeing: Your wellbeing is more than just physical health—that’s why our benefits are designed to support you in all aspects of life. From mental health resources included in our healthcare plans to perks like pet insurance, a gym stipend, and access to discount platforms like Perkspot, we offer a range of programs to help you feel your best—inside and outside of work.
- Shared Success: We believe in shared success—when the business wins, our employees do too. Through performance-based bonuses and equity opportunities, our team shares in the impact we create together.
Company HQ
New York, NY
Leadership
Toni Oloko
(Co-Founder)Previously worked in Special Projects at goPuff. Before that founded PracticeGigs which they went on to sell.
Daniel Hanover
(Co-Founder)Previously worked as a Product Manager at Yelp and as a Software Engineer at Facebook. Studied Management and Technology at Wharton.
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