IT Specialist, Tennr
$25-140k
Offers equity
Office located in Chelsea, NY
Automation platform for healthcare operations
Job no longer available
Automation platform for healthcare operations
201-500 employees
Job no longer available
$25-140k
Offers equity
Office located in Chelsea, NY
201-500 employees
Company mission
To ease the administrative burdens on healthcare providers.
Role
Who you are
- This role is ideal for someone who is detail-oriented, enjoys solving tech puzzles, and is excited by the challenge of supporting a high-performing team in a fast-paced environment
- 2+ years in an IT support, IT operations, or generalist role
- Comfortable working across Mac and Windows devices
- Familiar with Google Workspace Admin, Okta, and other cloud-based admin consoles
- Strong troubleshooting and problem-solving skills—you enjoy learning and helping others
- Experience with an MDM solution (e.g., Jamf, Kandji, Intune) is a plus
- Familiarity with internal tool integrations, scripting (Bash, Python), or tools like Zapier is a plus
- Strong written and verbal communication skills, with an emphasis on clear documentation
- A self-starter who thrives in fast-moving, startup environments
What the job involves
- The IT Support Specialist ensures Tennr runs smoothly behind the scenes—keeping our team connected, secure, and equipped to do their best work. This is a hands-on, generalist role responsible for IT onboarding and offboarding, hardware and software support, and internal tool administration
- You’ll manage day-to-day IT operations and play a key role in implementing new tools and lightweight automations. You will be the first line of defense for internal tech issues and will help scale our IT systems as the company grows
- Manage onboarding and offboarding processes: provision and ship equipment, set up software access, and ensure a smooth Day 1 experience
- Serve as the primary point of contact for IT support requests, resolving hardware, software, and access issues across Mac and Windows environments
- Track and maintain inventory of laptops, peripherals, and other IT equipment; coordinate with vendors as needed
- Administer and maintain internal SaaS tools (e.g., Google Workspace, Slack, Zoom, Notion, Okta)
- Support integration of new internal tools (e.g., HRIS, CRM, helpdesk platforms) with lightweight configuration and automation
- Document IT processes and policies; develop internal knowledge base content for employees
- Enforce security best practices, including MFA, encryption, and endpoint management
- Help set up and maintain conference room AV, office networking, and shared spaces
- Collaborate with People Ops and other cross-functional teams to continuously improve IT onboarding and employee experience
Our take
In the healthcare system, there are inefficiencies associated with the referral process to specialists. Often coming in various forms, from email to fax, without any standardized structure, this leads to administrative burdens and significant delays in patient care.
Tennr has developed a machine learning and document scanning platform that automates the extraction of relevant information from referrals and facilitates faster appointment scheduling. With its focus solely on the healthcare industry, it addresses the complexities of medical terminology and ensures doctors, clinics and insurers stay informed throughout the process.
It's had a successful start, customers reporting significant improvements in their workflows, signalling strong market demand for the solution. This success is accompanied by strong funding, enabling the company to focus on accelerating its growth. It has also announced the launch of Tennr Network, which provides real-time updates to referring and receiving providers, as well as patients, on the status of any referral.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Jun 2025
$101m
SERIES C
Oct 2024
$37m
SERIES B
Total funding: $156.3m
Company benefits
- Meaningful equity
- In-person culture
- Promoting from within
- 401k matching
- Unlimited PTO
- Free lunch (and a pantry stocked with a strangely wide array of puffed corn snacks)
Company HQ
Chelsea, New York, NY
Leadership
Trey Holterman
(Co-Founder & CEO)They studied Computer Science with a focus on Machine Learning at Stanford. Prior to starting Tennr, they focused on applying their research in the health technology world at HealthIQ and Strava.
Diego Baugh
(Co-Founder & CPO)They studied Computer Science at Stanford with a focus on Human Computer Interaction and Design. Prior to Tennr, they built automation systems at Goldman Sachs as an Automation Engineer.
Tyler Johnson
(Co-Founder & CTO)They studied Computer Science with a focus on Systems and Networking at Stanford. Prior to Tennr, they worked as a Lead Engineer at Tanduo, where they built bespoke data workflows for large industrial companies.
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