Data Analyst, Ro
Patient Experience
$105-125k
+ Equity
Telehealth primary care platform
Open for applications
Telehealth primary care platform
501-1000 employees
Open for applications
$105-125k
+ Equity
501-1000 employees
Company mission
To help patients achieve health goals by delivering the most convenient and effective care possible.
Role
Who you are
- You are analytical and technical, and you can communicate excellently with non-technical and technical stakeholders alike
- You thrive in a startup setting, where every day is different and the problems that you’re tackling often don’t have established solutions
- You have a bias for action, and you love leveraging data to help our members become a healthier version of themselves
- 2+ years of full-time working experience in quantitative analysis roles
- Expert-level SQL skills
- Strong experience using BI tools (ours is Looker) to effectively convey information
- Strong communication skills with stakeholders of varying technical backgrounds
- Strong problem solving skills, analytical aptitude, and numerical dexterity
- The ability to bring structure to initially unstructured domains
- Demonstrated track record of project ownership
Desirable
- Working knowledge of Python and associated analytics libraries (Pandas, etc.)
- Experience with product event/attribute tracking design and implementation processes — partnering with product and engineering personnel
- Experience setting up and evaluating experiments
What the job involves
- We are looking for a Data Analyst to support our patient experience focused teams, working cross-functionally with product, engineering, design, growth, clinical, finance, and business leads to guide the strategy and roadmap
- Tactically, you’ll work on everything from leading strategic analyses to inform decision-making and prioritization, to measuring product feature performance, to building out data availability and BI solutions, to brainstorming approaches to unstructured problems
- Leverage data to shape your team/business’ strategy, providing support and/or leadership wherever needed
- Own projects that span disparate groups with varying levels of technical fluency from end-to-end
- Communicate not just findings, but also your recommendations to key stakeholders and leadership. You’ll use your insights to advocate for our members, physicians and pharmacists in everything we do
- Build a data-driven culture wherever you turn, from working with PMs on KPIs, to partnering with engineers on data models, to making sure that all decisions accurately utilize the most powerful data available
- Play a critical role in attacking opaque, unstructured problems; develop core analytic frameworks that shape the way the company thinks about our business
- Build out data availability and business intelligence solutions for your team
- Perform exploratory analyses and in-depth research on large data sets to uncover, size and advocate for opportunities that improve the member experience and key growth KPIs like member conversion and retention
Our take
Ro is a healthcare startup that connects patients directly to physicians, nurses, and pharmacists. The founders of Ro established the company because they felt that health insurance wasn’t working as it should, as the pooled cost of expensive treatments means that the price of individual doctor visits is inflated.
Ro’s primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Instead of having to travel to a doctor’s office, Ro customers can access a video conference with a physician on-demand, from the comfort of their own home.
In order to tap into the global medical market, which is worth over $4 trillion, Ro raised $150 million at a valuation of $7 billion in 2022. It has expanded to more health areas, such as skincare and mental health, and launched an online pharmacy. Despite this, a substantial number of layoffs in spring 2022 indicated that Ro's accelerated growth had caused problems with its internal organization. Having now narrowed its focus and spending more on less, Ro has streamlined its operations and looks to continue on a steady upward trajectory.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
5% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2022
$150m
LATE VC
Mar 2021
$500m
SERIES D
Total funding: $1.0bn
Company benefits
- Medical, dental, and vision membership
- Equity for all team members
- Flexible time off
- Paid parental leave, and flexible work arrangement
- Well-stocked office with snacks and bi-weekly free lunches
- Gym, learning, and development stipends
Company values
- Fight for patients: Always start with what patients want. Your curiosity drives you to understand their motivation and the goals they are trying to achieve. Work backwards from there. Fight for the healthcare they deserve and move mountains to make it happen
- Think big: Challenge the status quo. You're here to revolutionize healthcare for patients. Dream big. Come up with bad meeting ideas. We love them. Let's invent together
- Inch by inch: Improve every day - yourself, your team and your work. Constantly raise the bar. Focus on the inputs of the patient experience and, over a long enough time horizon, those small improvements compound and you will change the world
Company HQ
Chelsea, New York, NY
Articles
Leadership
Zachariah Reitano
(Co-Founder)Previously a Teacher at General Assembly and co-founder of Shout Inc., in 2013. They are now an Entrepreneur in Residence at Prehype.
Saman Rahmanian
(Co-Founder & Chief Product Officer)Previously a Senior Art Director at Crispin Porter + Bogusky and founder of Tischen in 2010. They were also a Partner at Prehype and founder of Managed by Q.
Rob Schutz
(Co-Founder & Board Member)Founder of Snagged.com. Experienced as a Senior Consultant at CGI specializing in healthcare, they also served as Director of US Marketing and USer Acqusition at kgb and as VP of Growth at BARK.
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